A consumer perspective of e-service quality X Zhang, VR Prybutok IEEE transactions on Engineering Management 52 (4), 461-477, 2005 | 482 | 2005 |
Exploring the potential effects of emoticons AH Huang, DC Yen, X Zhang Information & Management 45 (7), 466-473, 2008 | 421 | 2008 |
Latent semantic analysis: five methodological recommendations N Evangelopoulos, X Zhang, VR Prybutok European Journal of Information Systems 21 (1), 70-86, 2012 | 357 | 2012 |
Modeling influences on impulse purchasing behaviors during online marketing transactions X Zhang, VR Prybutok, D Strutton Journal of Marketing Theory and Practice 15 (1), 79-89, 2007 | 320 | 2007 |
Evaluating leadership, IT quality, and net benefits in an e-government environment VR Prybutok, X Zhang, SD Ryan Information & Management 45 (3), 143-152, 2008 | 282 | 2008 |
Measuring IS system service quality with SERVQUAL: Users' perceptions of relative importance of the five SERVPERF dimensions H Landrum, VR Prybutok, X Zhang, DA Peak Informing science 12, 17, 2009 | 246 | 2009 |
A comparison of Magal's service quality instrument with SERVPERF H Landrum, VR Prybutok, X Zhang Information & Management 44 (1), 104-113, 2007 | 228 | 2007 |
The role of virtual communities as shopping reference groups I Pentina, VR Prybutok, X Zhang Journal of electronic commerce research 9 (2), 114, 2008 | 203 | 2008 |
The role of impulsiveness in a TAM-based online purchasing behavior X Zhang, VR Prybutok, CE Koh Information Resources Management Journal (IRMJ) 19 (2), 54-68, 2006 | 191 | 2006 |
Information quality of commercial Web site home pages: an explorative analysis X Zhang, K Keeling, R Pavur ICIS 2000 Proceedings, 16, 2000 | 180 | 2000 |
An empirical study of factors affecting e-service satisfaction X Zhang, V Prybutok, A Huang Human systems management 25 (4), 279-291, 2006 | 132 | 2006 |
Measuring e-government readiness CE Koh, VR Prybutok, X Zhang Information & management 45 (8), 540-546, 2008 | 123 | 2008 |
How the mobile communication markets differ in China, the US, and Europe X Zhang, VR Prybutok Communications of the ACM 48 (3), 111-114, 2005 | 94 | 2005 |
SERVCESS: A parsimonious instrument to measure service quality and information system success H Landrum, VR Prybutok, LA Kappelman, X Zhang Quality Management Journal 15 (3), 17-25, 2008 | 83 | 2008 |
The moderating effect of occupation on the perception of information services quality and success H Landrum, VR Prybutok, X Zhang Computers & Industrial Engineering 58 (1), 133-142, 2010 | 78 | 2010 |
What do consumers really know about spyware? X Zhang Communications of the ACM 48 (8), 44-48, 2005 | 78 | 2005 |
Assessing the effectiveness of the Malcolm Baldrige National Quality Award model with municipal government V Prybutok, X Zhang, D Peak Socio-economic planning sciences 45 (3), 118-129, 2011 | 72 | 2011 |
Perceived obsolescence, organizational embeddedness, and turnover of it workers: an empirical study X Zhang, SD Ryan, VR Prybutok, L Kappelman ACM SIGMIS Database: the DATABASE for Advances in Information Systems 43 (4 …, 2012 | 68 | 2012 |
Examining the merits of usefulness versus use in an information service quality and information system success web-based model HT Landrum, VR Prybutok, D Strutton, X Zhang Information Resources Management Journal (IRMJ) 21 (2), 1-17, 2008 | 64 | 2008 |
A model of the relationship among consumer trust, web design and user attributes X Zhang, VR Prybutok, S Ryan, R Pavur Journal of Organizational and End User Computing (JOEUC) 21 (2), 44-66, 2009 | 60 | 2009 |