| Technological innovation, sustainable green practices and SMEs sustainable performance in times of crisis (COVID-19 pandemic) MN Alraja, R Imran, BM Khashab, M Shah Information Systems Frontiers 24 (4), 1081-1105, 2022 | 161 | 2022 |
| The effect of security, privacy, familiarity, and trust on users’ attitudes toward the use of the IoT-based healthcare: the mediation role of risk perception MN Alraja, MMJ Farooque, B Khashab Ieee Access 7, 111341-111354, 2019 | 157 | 2019 |
| Does Facebook commerce enhance SMEs performance? A structural equation analysis of Omani SMEs MN Alraja, SF Khan, B Khashab, R Aldaas Sage Open 10 (1), 2158244019900186, 2020 | 85 | 2020 |
| Sustainable performance and green innovation: Green human resources management and big data as antecedents R Imran, MN Alraja, B Khashab IEEE Transactions on Engineering Management 70 (12), 4191-4206, 2021 | 70 | 2021 |
| A framework for customer relationship management strategy orientation support in higher education institutions B Khashab, SR Gulliver, RM Ayoubi Journal of Strategic Marketing 28 (3), 246-265, 2020 | 35 | 2020 |
| Scoping and aligning CRM strategy in higher education institutions: practical steps B Khashab, S Gulliver, RM Ayoubi Journal of Strategic Marketing 30 (7), 627-651, 2022 | 13 | 2022 |
| The financial access, ICT trade balance and dark and bright sides of digitalization nexus in OECD countries MN Alraja, F Alshubiri, BM Khashab, M Shah Eurasian Economic Review 13 (2), 177-209, 2023 | 10 | 2023 |
| Analysing enterprise resources for developing CRM framework in higher education institutions B Khashab, S Gulliver, R Ayoubi, C Strong Journal of Enterprise Information Management 35 (6), 1639-1657, 2022 | 6 | 2022 |
| Scoping customer relationship management strategy in HEI-Understanding steps towards alignment of customer and management needs B Khashab, SR Gulliver, A Alsoud, M Kyritsis International Conference on Enterprise Information Systems 2, 267-274, 2014 | 3 | 2014 |
| Towards developing a customer relationship management (CRM) strategy for supporting pre-implementation activities in business B Khashab, S Gulliver, V Michell | 1 | 2013 |
| Technological-personal factors of university students’ behavioral intention to continue using online services after the pandemic B Khashab, M Alraja, R Ayoubi, M Shah Cogent Psychology 10 (1), 2251810, 2023 | | 2023 |
| Do governmental institutions’ readiness Influence citizens’ acceptance of e-services? Technology task fit, system quality, and facilitating conditions as antecedents M Alraja, B Khashab, R Ayoubi, M Shah British Academy of Management Conference 2022, 2022 | | 2022 |
| A Framework for CRM Strategy Orientation and Support in UK Higher Education Institutions BM Khashab University of Reading, Henley Business School (Henley Business School …, 2016 | | 2016 |
| Customer strategy definition in elderly care: understanding customer-focused care expectation and managing resource allocation B Khashab, U Joshi, SR Gulliver Healthcare Administration: Concepts, Methodologies, Tools, and Applications …, 2015 | | 2015 |
| The Role of Information Technology in the Innovation Process: A Field Study Of Private Banks In Syria B Khashab LAP Lambert Academic Publishing, 2011 | | 2011 |
