Customer value anticipation, customer satisfaction and loyalty: An empirical examination DJ Flint, CP Blocker, PJ Boutin Industrial Marketing Management 40 (2), 219-230, 2011 | 687 | 2011 |
Proactive customer orientation and its role for creating customer value in global markets CP Blocker, DJ Flint, MB Myers, SF Slater Journal of the Academy of Marketing Science 39, 216-233, 2011 | 636 | 2011 |
The transformative value of a service experience CP Blocker, A Barrios Journal of Service Research 18 (3), 265-283, 2015 | 305 | 2015 |
The role of the sales force in value creation and appropriation: new directions for research CP Blocker, JP Cannon, NG Panagopoulos, JK Sager Journal of Personal Selling & Sales Management 32 (1), 15-27, 2012 | 260 | 2012 |
Understanding poverty and promoting poverty alleviation through transformative consumer research CP Blocker, JA Ruth, S Sridharan, C Beckwith, A Ekici, M Goudie-Hutton, ... Journal of business research 66 (8), 1195-1202, 2013 | 203 | 2013 |
Organizational capacity for change and strategic ambidexterity: Flying the plane while rewiring it WQ Judge, CP Blocker European Journal of Marketing 42 (9/10), 915-926, 2008 | 189 | 2008 |
Modeling customer value perceptions in cross-cultural business markets CP Blocker Journal of Business Research 64 (5), 533-540, 2011 | 179 | 2011 |
Customer segments as moving targets: Integrating customer value dynamism into segment instability logic CP Blocker, DJ Flint Industrial Marketing Management 36 (6), 810-822, 2007 | 158 | 2007 |
Introduction to the Special Issue on Transformative Consumer Research for the Journal of Research for Consumers B Davis, C Pechmann, A Grover, MA Kamins, IM Martin, S Davis, K Haws, ... Journal of Research for Consumers, 2011 | 107* | 2011 |
Transforming poverty-related policy with intersectionality C Corus, B Saatcioglu, C Kaufman-Scarborough, CP Blocker, ... Journal of Public Policy & Marketing 35 (2), 211-222, 2016 | 82 | 2016 |
Poverty in consumer culture: towards a transformative social representation K Hamilton, MG Piacentini, E Banister, A Barrios, CP Blocker, ... Journal of Marketing Management 30 (17-18), 1833-1857, 2014 | 76 | 2014 |
Exploring the dynamics of customer value in cross‐cultural business relationships CP Blocker, DJ Flint Journal of Business & Industrial Marketing 22 (4), 249-259, 2007 | 70 | 2007 |
Unpacking what a “relationship” means to commercial buyers: how the relationship metaphor creates tension and obscures experience CP Blocker, MB Houston, DJ Flint Journal of Consumer Research 38 (5), 886-908, 2012 | 69 | 2012 |
Polychronicity and Scheduling's Role in Reducing Role Stress and Enhancing Sales Performance C Fournier, WA Weeks, CP Blocker, LB Chonko Journal of Personal Selling and Sales Management 33 (2), 197-210, 2013 | 60 | 2013 |
The contextual value of social capital for subsistence entrepreneur mobility A Barrios, CP Blocker Journal of Public Policy & Marketing 34 (2), 272-286, 2015 | 47 | 2015 |
The dynamics of satisfaction and loyalty after relational transgressions CP Blocker Journal of Services Marketing 26 (2), 94-101, 2012 | 33 | 2012 |
Birds of a Feather Feel Together: Emotional Ability Similarity in Consumer Interactions B Kidwell, V Lopez-Kidwell, C Blocker, EM Mas Journal of Consumer Research 47 (2), 215-236, 2020 | 32 | 2020 |
Rethinking customer relationships LA Bettencourt, CP Blocker, MB Houston, DJ Flint Business Horizons 58 (1), 99-108, 2015 | 29 | 2015 |
Applying a transformative consumer research lens to understanding and alleviating poverty CP Blocker, JA Ruth, S Sridharan, C Beckwith, A Ekici, M Goudie-Hutton, ... | 29 | 2012 |
Rethinking scarcity and poverty: Building bridges for shared insight and impact C Blocker, JZ Zhang, RP Hill, C Roux, C Corus, M Hutton, J Dorsey, ... Journal of Consumer Psychology, 2023 | 25 | 2023 |