| Manajemen jasa: pendekatan terpadu F Jasfar Ghalia Indonesia, 2005 | 950 | 2005 |
| Teori dan aplikasi sembilan kunci keberhasilan bisnis jasa: Sumber daya manusia, inovasi, dan kepuasan pelanggan F Jasfar Jakarta: Salemba Empat 78, 2012 | 221 | 2012 |
| Pengaruh rancangan situs, harga, kepercayaan dan keamanan terhadap pembelian produk fashion melalui online shopping M Wijaya, F Jasfar Jurnal Manajemen Dan Pemasaran Jasa 7 (2), 31-62, 2014 | 58 | 2014 |
| Mediating effect of organization learning on the relationship between strategic change, knowledge management and transformational leadership: Case of Indonesian Islamic Banks MR Rianto, F Jasfar, W Arafah Journal of Economic Development, Environment and People 10 (3), 26, 2021 | 36 | 2021 |
| Kualitas jasa dan hubungannya dengan loyalitas Serta komitmen konsumen: studi pada pelanggan salon Kecantikan F Jasfar Jurnal Siasat Bisnis 1 (7), 2002 | 33 | 2002 |
| Manajemen jasa manajemen terpadu F Jasfar Ghalia Indonesia, Bogor, 2005 | 29 | 2005 |
| Effect of product, distribution and service quality on customer loyalty through customer satisfaction at indonesian marketplace P Andri, F Jasfar, R Kristaung Devotion: Journal of Research and Community Service 3 (4), 321-330, 2022 | 28 | 2022 |
| Kualitas Hubungan (Relationship Quality) dalam Jasa Penjualan: Pengaruh Hubungan Interpersonal tenaga Penjualan pada Perusahaan Asuransi Jiwa F Jasfar Jurnal Riset Ekonomi dan Manajemen 2 (3), 18-30, 2002 | 26 | 2002 |
| The effect of interactivity, cost effectiveness, and compatibility on the use of social media and its implications for organizational performance BM Nilasari, F Jasfar, AS Wahyudi Am. Res. J. Bus. Manag 5, 1-17, 2019 | 14 | 2019 |
| Kualitas Hubungan Dalam Jasa Penjualan: Pengaruh Hubungan Interpersonal Tenaga Penjualan Pada Perusahaan Asuransi Jiwa F Jasfar Jurnal Riset Ekonomi dan Manajemen 2 (3), 18-30, 2002 | 12 | 2002 |
| The effect of organizational structure, organizational strategy, and change management on firm performance with organizational commitments as mediation variables in … MD Mon, F Jasfar, W Arafah International Journal of Research and Innovation in Social Science 3 (9 …, 2019 | 10 | 2019 |
| Perbedaan Peranan Tingkat Kepuasaan, Kepercayaan dan Komitmen Pelanggan Hotel: Studi Tentang Service Relationship pada Hotel di Jakarta dan Bogor F Jasfar Jurnal Bisnis dan Akuntansi 4 (1), 54-73, 2002 | 10 | 2002 |
| Sinergi pemasaran jasa ritel F Jasfar, R Kristaung BUKU DOSEN-2012, 2015 | 8 | 2015 |
| Investigating the Determinants of App-based Land Transportation User Loyalty in Jakarta Using PLS-SEM Framework M Christian, F Jasfar, H Hady Advanced Journal of Social Science 8 (1), 25-36, 2021 | 7 | 2021 |
| The roles of customer delight as mediating in building repurchase intention based on electronic service quality and system quality in online marketplace RE Widodo, S Anggiani, W Arafah, F Jasfar International Journal of Business and Management Invention (IJBMI) 10 (7), 22-28, 2021 | 7 | 2021 |
| The Effect of Service Quality, Price Fairness and Corporate Image to Customer Retention Mediated by Customer Satisfaction on Low-Cost Carrier Airlines C Pahrudin, S Anggiani, R Kristaung, F Jasfar, W Arafah Journal of Economics Finance and Management Studies, 2023 | 6 | 2023 |
| Analysis of the effect of brand image, tourist perception, service quality toward revisit intention in recreational parks in DKI Jakarta S Maulida, F Jasfar, MZ Hamzah International Conference on Management, Accounting, and Economy (ICMAE 2020 …, 2020 | 6 | 2020 |
| Pemasaran jasa antara ekspektasi dan kenyataan: kumpulan hasil penelitian mengenai industri jasa di Indonesia F Jasfar Penerbit Universitas Trisakti, 2011 | 6 | 2011 |
| Pentingnya Kualitas Pelayanan Dalam Membangun Kepercayaan Pelanggan dan Keputusan Pembelian F Jasfar Jurnal Manajemen dan Pemasaran Jasa 6 (1), 5-7, 2005 | 6 | 2005 |
| Effect of Develop Strategy, Ethical Climate, on Quality Service to Customer Experience With Local Wisdom as a Moderating Variable G Hasan, F Jasfar, R Kristaung International Conference on Management, Accounting, and Economy (ICMAE 2020 …, 2020 | 5 | 2020 |
