Predicting Customer Sentiment in Social Media Interactions: Analyzing Amazon Help Twitter Conversations Using Machine Learning M Arif, M Hasan, SA Al Shiam, MP Ahmed, MI Tusher, MZ Hossan, ... International Journal of Advanced Science Computing and Engineering 6 (2), 52-56, 2024 | 4 | 2024 |
Enhancing Customer Satisfaction Analysis Using Advanced Machine Learning Techniques in Fintech Industry MAS Mozumder, TN Nguyen, S Devi, M Arif, MP Ahmed, E Ahmed, ... Journal of Computer Science and Technology Studies 6 (3), 35-41, 2024 | 3 | 2024 |