Service ecosystem design: Propositions, process model, and future research agenda J Vink, K Koskela-Huotari, B Tronvoll, B Edvardsson, K Wetter-Edman Journal of Service Research 24 (2), 168-186, 2021 | 272 | 2021 |
Service-dominant logic: foundations and applications SL Vargo, K Koskela-Huotari, J Vink The Routledge handbook of service research insights and ideas, 3-23, 2020 | 142 | 2020 |
Reshaping mental models–enabling innovation through service design J Vink, B Edvardsson, K Wetter-Edman, B Tronvoll Journal of Service Management 30 (1), 75-104, 2019 | 123 | 2019 |
Transformative service research, service design, and social entrepreneurship: An interdisciplinary framework advancing wellbeing and social impact L Alkire, C Mooney, FA Gur, S Kabadayi, M Renko, J Vink Journal of Service Management 31 (1), 24-50, 2020 | 116 | 2020 |
Staging aesthetic disruption through design methods for service innovation K Wetter-Edman, J Vink, J Blomkvist Design Studies 55, 5-26, 2018 | 87 | 2018 |
Building reflexivity using service design methods J Vink, K Koskela-Huotari Journal of Service Research 25 (3), 371-389, 2022 | 56 | 2022 |
A service design approach to healthcare innovation: From decision-making to sense-making and institutional change L Patrício, J Grenha Teixeira, J Vink AMS review 9, 115-120, 2019 | 56 | 2019 |
In/visible-conceptualizing service ecosystem design J Vink Karlstads universitet, 2019 | 50 | 2019 |
Service design as a transformational driver toward person-centered care in healthcare L Malmberg, V Rodrigues, L Lännerström, K Wetter-Edman, J Vink, ... Service design and service thinking in healthcare and hospital management …, 2019 | 44 | 2019 |
The institutional turn in service research: taking stock and moving ahead K Koskela-Huotari, J Vink, B Edvardsson Journal of Services Marketing 34 (3), 373-387, 2020 | 41 | 2020 |
The Service-Dominant Logic of Marketing: Dialog SL Vargo, RF Lusch Debate and Directions, ME Sharpe, New York, NY, 2006 | 33 | 2006 |
Designing for aesthetic disruption: Altering mental models in social systems through designerly practices J Vink, K Wetter-Edman, M Aguirre The Design Journal 20 (sup1), S2168-S2177, 2017 | 32 | 2017 |
Understanding the Influence of the Co-Design Process on Well-Being J Vink, K Wetter-Edman, B Edvardsson, B Tronvoll Service Design Geographies. Proceedings of the ServDes2016 Conference, 390-402, 2016 | 30 | 2016 |
Integrating empathy and lived experience through co-creation in service design J Vink, AS Oertzen ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes …, 2018 | 29 | 2018 |
Designerly approaches for catalyzing change in social systems: A social structures approach J Vink, K Wetter-Edman, K Koskela-Huotari She Ji: The Journal of Design, Economics, and Innovation 7 (2), 242-261, 2021 | 27 | 2021 |
Social structures as service design materials J Vink, K Koskela-Huotari | 25 | 2021 |
Changing the rules of the game in healthcare through service design J Vink, MP Joly, K Wetter-Edman, B Tronvoll, B Edvardsson Service design and service thinking in healthcare and hospital management …, 2019 | 25 | 2019 |
Designing in highly contentious areas: Perspectives on a way forward for mental healthcare transformation D Sangiorgi, M Farr, S McAllister, G Mulvale, M Sneyd, JE Vink, L Warwick The Design Journal 22 (sup1), 309-330, 2019 | 23 | 2019 |
Service Ecosystem Design: Doing Institutional Work through Design J Vink, B Tronvoll, B Edvardsson, K Wetter-Edman, M Aguirre 5th Naples Forum on Service, 2017 | 18 | 2017 |
A Trojan horse approach to changing mental health care for young people through service design L Szücs Johansson, J Vink, K Wetter-Edman Design for Health 1 (2), 245-255, 2017 | 17 | 2017 |