The relationship of facets of salesperson job satisfaction with affective organizational commitment J Boles, R Madupalli, B Rutherford, J Andy Wood Journal of Business & Industrial Marketing 22 (5), 311-321, 2007 | 423 | 2007 |
The role of the seven dimensions of job satisfaction in salesperson's attitudes and behaviors B Rutherford, J Boles, GA Hamwi, R Madupalli, L Rutherford Journal of business research 62 (11), 1146-1151, 2009 | 298 | 2009 |
How organizational and employee‐customer identification, and customer orientation affect job engagement NA Anaza, B Rutherford Journal of service management 23 (5), 616-639, 2012 | 183 | 2012 |
The impact of emotional labor in a retail environment YN Cho, BN Rutherford, JK Park Journal of Business Research 66 (5), 670-677, 2013 | 159* | 2013 |
Psychological contract breach's antecedents and outcomes in salespeople: The roles of psychological climate, job attitudes, and turnover intention NN Hartmann, BN Rutherford Industrial Marketing Management 51, 158-170, 2015 | 140 | 2015 |
The role of emotions on frontline employee turnover intentions YN Cho, BN Rutherford, SB Friend, GA Hamwi, JK Park Journal of Marketing Theory and Practice 25 (1), 57-68, 2017 | 134 | 2017 |
Increasing job performance and decreasing salesperson propensity to leave: An examination of an Asian sales force B Rutherford, JK Park, SL Han Journal of Personal Selling & Sales Management 31 (2), 171-183, 2011 | 101 | 2011 |
Cross-functional teams and social identity theory: A study of sales and operations planning (S&OP) SC Ambrose, LM Matthews, BN Rutherford Journal of Business Research 92, 270-278, 2018 | 98 | 2018 |
Boundary spanner multi-faceted role ambiguity and burnout: An exploratory study SC Ambrose, BN Rutherford, CD Shepherd, A Tashchian Industrial Marketing Management 43 (6), 1070-1078, 2014 | 92 | 2014 |
Measuring salesperson burnout: A reduced Maslach burnout inventory for sales researchers BN Rutherford, GA Hamwi, SB Friend, NN Hartmann Journal of Personal Selling & Sales Management 31 (4), 429-440, 2011 | 88 | 2011 |
Reducing emotional exhaustion and increasing organizational support G Alexander Hamwi, BN Rutherford, JS Boles Journal of Business & Industrial Marketing 26 (1), 4-13, 2011 | 84 | 2011 |
Understanding multifaceted job satisfaction of retail employees TL Chung, B Rutherford, J Park International Journal of Retail & Distribution Management 40 (9), 699-716, 2012 | 83 | 2012 |
The importance of customer’s perception of salesperson’s empathy in selling D Delpechitre, BN Rutherford, LB Comer Journal of Business & Industrial Marketing 34 (2), 374-388, 2019 | 61 | 2019 |
Antecedents of mentoring: Do multi-faceted job satisfaction and affective organizational commitment matter? NN Hartmann, BN Rutherford, R Feinberg, JG Anderson Journal of Business Research 67 (9), 2039-2044, 2014 | 61 | 2014 |
Developing our understanding of patronizing frontline employees NA Anaza, BN Rutherford Managing Service Quality: An International Journal 22 (4), 340-358, 2012 | 59 | 2012 |
The moderating effects of gender and inside versus outside sales role in multifaceted job satisfaction BN Rutherford, GW Marshall, JK Park Journal of Business Research 67 (9), 1850-1856, 2014 | 58 | 2014 |
The effects of mentoring on salesperson commitment NN Hartmann, BN Rutherford, GA Hamwi, SB Friend Journal of Business Research 66 (11), 2294-2300, 2013 | 55 | 2013 |
Increasing job performance and reducing turnover: An examination of female Chinese salespeople BN Rutherford, Y Wei, JK Park, WM Hur Journal of Marketing Theory and Practice 20 (4), 423-436, 2012 | 53 | 2012 |
Increasing business-to-business buyer word-of-mouth and share-of-purchase N A. Anaza, B Rutherford Journal of Business & Industrial Marketing 29 (5), 427-437, 2014 | 42 | 2014 |
Social perspectives of e-contact center for loyalty building JK Park, HE Chung, B Rutherford Journal of Business Research 64 (1), 34-38, 2011 | 42 | 2011 |