The management of customer-contact service employees: An empirical investigation MD Hartline, OC Ferrell Journal of marketing 60 (4), 52-70, 1996 | 3384 | 1996 |
Estrategia de marketing OC Ferrell, MD Hartline, G Lucas Cengage Learning, 2012 | 3369 | 2012 |
Corporate social responsibility and marketing: An integrative framework I Maignan, OC Ferrell Journal of the Academy of Marketing science 32, 3-19, 2004 | 3292 | 2004 |
A contingency framework for understanding ethical decision making in marketing OC Ferrell, LG Gresham Journal of marketing 49 (3), 87-96, 1985 | 2830 | 1985 |
Business ethics: Ethical decision making and cases OC Ferrell, J Fraedrich, L Ferrell Dreamtech Press, 2005 | 2521 | 2005 |
Corporate citizenship: Cultural antecedents and business benefits I Maignan, OC Ferrell, GTM Hult Journal of the Academy of marketing science 27 (4), 455-469, 1999 | 2113 | 1999 |
Marketing: concepts & strategies WM Pride, OC Ferrell Dreamtech Press, 2004 | 1785 | 2004 |
Marketing strategy OC Ferrell, M Hartline, BW Hochstein, M Boivin Cengage Canada, 2023 | 1736 | 2023 |
The effect of market orientation on product innovation BA Lukas, OC Ferrell Journal of the academy of marketing science 28 (2), 239-247, 2000 | 1685 | 2000 |
Marketing: Concepts and strategies S Dibb, L Simkin, WM Pride, OC Ferrell Cengage Learning EMEA, 2019 | 1628* | 2019 |
A stakeholder model for implementing social responsibility in marketing I Maignan, OC Ferrell, L Ferrell European journal of marketing 39 (9/10), 956-977, 2005 | 1252 | 2005 |
Measuring corporate citizenship in two countries: The case of the United States and France I Maignan, OC Ferrell Journal of business ethics 23, 283-297, 2000 | 1188 | 2000 |
Marketing WM Pride, OC Ferrell Cengage Learning, 2019 | 1135* | 2019 |
Corporate citizenship as a marketing instrument‐Concepts, evidence and research directions I Maignan, OC Ferrell European journal of marketing 35 (3/4), 457-484, 2001 | 1116 | 2001 |
A synthesis of ethical decision models for marketing OC Ferrell, LG Gresham, J Fraedrich Journal of Macromarketing 9 (2), 55-64, 1989 | 932 | 1989 |
Antecedents and benefits of corporate citizenship: An investigation of French businesses I Maignan, OC Ferrell Journal of Business Research 51 (1), 37-51, 2001 | 796 | 2001 |
Introducción a los negocios en un mundo cambiante L Ferrell, GA Hirt, OC Ferrell | 754 | 2010 |
Ethical behavior and bureaucratic structure in marketing research organizations OC Ferrell, SJ Skinner Journal of marketing research 25 (1), 103-109, 1988 | 736 | 1988 |
Market-oriented sustainability: a conceptual framework and propositions VL Crittenden, WF Crittenden, LK Ferrell, OC Ferrell, CC Pinney Journal of the academy of marketing science 39, 71-85, 2011 | 562 | 2011 |
Nature of corporate responsibilities: Perspectives from American, French, and German consumers I Maignan, OC Ferrell Journal of Business research 56 (1), 55-67, 2003 | 535 | 2003 |