Analysing reviews in the Web 2.0: Small and medium hotels in Portugal MS Chaves, R Gomes, C Pedron Tourism management 33 (5), 1286-1287, 2012 | 183 | 2012 |
What lies behind the concept of customer relationship management? Discussing the essence of CRM through a phenomenological approach CD Pedron, AZ Saccol BAR-Brazilian Administration Review 6, 34-49, 2009 | 124 | 2009 |
Interpreting information security culture: An organizational transformation case study G Dhillon, R Syed, C Pedron Computers & Security 56, 63-69, 2016 | 104 | 2016 |
CRM ADOPTION IN A HIGHER EDUCATION INSTITUTION GE Rigo, C Pedron, M Caldeira | 82* | 2012 |
Understanding controversies in digital platform innovation processes: The Google Glass case A Klein, C Sørensen, AS de Freitas, CD Pedron, S Elaluf-Calderwood Technological Forecasting and Social Change 152, 119883, 2020 | 78 | 2020 |
Information and communication technology adoption for business benefits: A case analysis of an integrated paperless system M Caldeira, A Serrano, R Quaresma, C Pedron, M Romão International Journal of Information Management 32 (2), 196-202, 2012 | 75 | 2012 |
Target: A collaborative model based on social media to support the management of lessons learned in projects DV Rosa, MS Chaves, M Oliveira, C Pedron International Journal of Managing Projects in Business 9 (3), 654-681, 2016 | 67 | 2016 |
Avaliação do impacto dos sistemas ERP sobre variáveis estratégicas de grandes empresas no Brasil AZ Saccol, CD Pedron, G Liberali Neto, MA Macadar, SC Cazella Revista de administração contemporânea 8, 9-34, 2004 | 67 | 2004 |
Value-focused objectives for CRM system adoption CD Pedron, WN Picoto, G Dhillon, M Caldeira Industrial Management & Data Systems 116 (3), 526-545, 2016 | 64 | 2016 |
Proposta de um modelo de maturidade para Gestão do Conhecimento: KM3 M Oliveira, CD Pedron, M Romão, GV Becker Revista Portuguesa e Brasileira de Gestão, 11-25, 2011 | 63 | 2011 |
CRM System: The role of dynamic capabilities in creating innovation capability CD Pedron, WN Picoto, M Colaco, CC Araújo BBR. Brazilian Business Review 15, 494-511, 2018 | 61 | 2018 |
What's behind CRM research? A bibliometric analysis of publications in the CRM research field CCS Araújo, CD Pedron, WN Picoto Journal of Relationship Marketing 17 (1), 29-51, 2018 | 44 | 2018 |
The IT project manager competencies that impact project success–A qualitative research CCS de Araújo, CD Pedron Organisational Project Management 2 (1), 53-75, 2015 | 41 | 2015 |
Identifying and assessing the scales of dynamic capabilities: a systematic literature review CCS Araújo, CD Pedron, C Bitencourt Revista de Gestão 25 (4), 390-412, 2018 | 40 | 2018 |
Proposição de estrutura alternativa para tese de doutorado a partir de estudos múltiplos PR da Costa, HR Ramos, CD Pedron Revista Ibero Americana de Estratégia 18 (2), 155-170, 2019 | 27 | 2019 |
Espiral do conhecimento em frameworks de gestão do conhecimento: o caso de duas organizações em Portugal M Oliveira, GV Becker, CD Pedron, FS Dalligna Perspectivas em Ciência da Informação 15 (3), 155-175, 2010 | 25 | 2010 |
Fine-grained analysis of aspects, sentiments and types of attitudes in restaurant reviews MS Chaves, A Laurel, N Sacramento, CD Pedron Tourism & Management Studies 10 (1), 66-72, 2014 | 24 | 2014 |
Maturity model for knowledge management and strategic benefits M Oliveira, CD Pedron European Conference on Knowledge Management-ECKM 2014, 2014, Brasil., 2014 | 21 | 2014 |
Decision making based on Web 2.0 data: the small and medium hotel management M Chaves, R Gomes, C Pedron AIS, 2012 | 20* | 2012 |
Sistemas ERP e seu impacto sobre variáveis estratégicas de grandes empresas no Brasil AZ SACCOL, MA MACADAR, CD PEDRON, G LIBERALI NETO, ... Sistemas ERP no Brasil: teoria e casos. São Paulo: Atlas, 2003 | 20 | 2003 |