Women's jobs, men's jobs: Sex segregation and emotional labor ME Guy, MA Newman Public administration review 64 (3), 289-298, 2004 | 731 | 2004 |
Emotional labor: Putting the service in public service ME Guy, MA Newman, SH Mastracci Routledge, 2014 | 619 | 2014 |
Social equity: Its legacy, its promise ME Guy, SA McCandless Public Administration Review 72 (s1), S5-S13, 2012 | 313 | 2012 |
Ethical decision making in everyday work situations ME Guy Bloomsbury Publishing, 1990 | 281 | 1990 |
Three steps forward, two steps backward: The status of women's integration into public management ME Guy Diversity and affirmative action in public service, 311-326, 2018 | 265 | 2018 |
Beyond cognition: Affective leadership and emotional labor MA Newman, ME Guy, SH Mastracci Public sector leadership, 2009 | 263 | 2009 |
GenXers versus boomers: Work motivators and management implications SB Yang, ME Guy Public Performance & Management Review 29 (3), 267-284, 2006 | 232 | 2006 |
Emotional labor and crisis response: Working on the razor's edge SH Mastracci, ME Guy, MA Newman Routledge, 2012 | 199 | 2012 |
Appraising emotion work: Determining whether emotional labor is valued in government jobs SH Mastracci, MA Newman, ME Guy The American Review of Public Administration 36 (2), 123-138, 2006 | 189 | 2006 |
How emotional labor and ethical leadership affect job engagement for Chinese public servants X Lu, ME Guy Public Personnel Management 43 (1), 3-24, 2014 | 180 | 2014 |
Public managers in the states: A comparison of career advancement by sex RM Kelly, ME Guy, J Bayes, G Duerst-Lahti, LL Duke, MM Hale, ... Public Administration Review, 402-412, 1991 | 169 | 1991 |
The future of public administration around the world: The Minnowbrook perspective HG Frederickson, WH Lambright, DP Moynihan, S Piotrowski, ME Guy, ... Georgetown University Press, 2011 | 154 | 2011 |
How emotional intelligence mediates emotional labor in public service jobs ME Guy, HJ Lee Review of Public Personnel Administration 35 (3), 261-277, 2015 | 150 | 2015 |
Consequences of work-related emotions: Analysis of a cross-section of public service workers CW Hsieh, MH Jin, ME Guy The American Review of Public Administration 42 (1), 39-53, 2012 | 142 | 2012 |
Women and Men of the States: Public Administrators and the State Level ME Guy Routledge, 2016 | 136 | 2016 |
Organizational architecture, gender and women's careers ME Guy Review of Public Personnel Administration 14 (2), 77-90, 1994 | 126 | 1994 |
Professionals in organizations: Debunking a myth ME Guy (No Title), 1985 | 117 | 1985 |
Performance outcomes: The relationship between managing the “heart” and managing client satisfaction CW Hsieh, ME Guy Review of Public Personnel Administration 29 (1), 41-57, 2009 | 111 | 2009 |
Emotional labor: Why and how to teach it SH Mastracci, MA Newman, ME Guy Journal of Public Affairs Education 16 (2), 123-141, 2010 | 102 | 2010 |
The effectiveness of self-managed work teams in government organizations SB Yang, ME Guy Journal of business and psychology 26, 531-541, 2011 | 88 | 2011 |