Feeling Manipulated: How Tip Request Sequence Impacts Customers and Service Providers? N Warren, S Hanson, H Yuan Journal of Service Research, 2020 | 29 | 2020 |
The Sleep-Deprived Masculinity Stereotype NB Warren, TH Campbell Journal of the Association for Consumer Research, 2020 | 17 | 2020 |
Tipping, disrupted: The multi-stakeholder digital tipped service journey NB Warren, S Hanson Journal of Service Research 26 (3), 389-404, 2023 | 6 | 2023 |
Who's in Control? How Default Tip Levels Influence Customer Response N Warren, S Hanson, H Yuan Marketing Science Institute Working Papers Series 2021, 2021 | 4 | 2021 |
Expressing dual concern in criticism for wrongdoing: The persuasive power of criticizing with care LC Howe, S Shepherd, NB Warren, KR Mercurio, TH Campbell Journal of Business Ethics 191 (2), 305-322, 2024 | 1 | 2024 |
Real men don’t share (online): perceived neediness and the frequent-posting femininity stereotype AB Edelblum, NB Warren European Journal of Marketing 58 (2), 572-589, 2024 | | 2024 |
Trying too hard or not hard enough: How effort shapes status NB Warren, C Warren Journal of Consumer Psychology, 2023 | | 2023 |
Showing Dual Concern: the World Needs to Learn How to Criticize With Care K Mercurio, NB Warren, TH Campbell, LC Howe, S Shepherd ACR North American Advances, 2021 | | 2021 |
The Tricky Etiquette of Digital Tipping: How Tip Sequence, Payment Visibility, and Default Tip Options Affect Consumers and Service Providers NB Warren University of Oregon, 2021 | | 2021 |
Feeling Watched: The Impact of Tip Visibility on Customer Engagement and Firms’ Financial Outcomes: An Abstract N Warren, S Hanson, H Yuan Academy of Marketing Science Annual Conference, 335-336, 2020 | | 2020 |
The Manipulative Art of Pre-Service Tip Elicitation NB Warren, S Hanson, H Yuan Marketing Science Institute (MSI) Working Paper Series 19 (111-02), 2019 | | 2019 |
Trickster Consumers: Consumed By Passion N B Warren, L L Price ACR North American Advances, 2019 | | 2019 |
Pursue Your Passions: Cultural Discourses About Consumer’s Heroic Wilderness Adventures N Warren, L L Price ACR North American Advances, 2018 | | 2018 |
7-E: Emotional Cocktails: Mixed Emotions, Gratifications, and the Enjoyment of Various Types of Movie Genre R Madrigal, C Bee, B Reich, T Campbell, N Warren ACR North American Advances, 2017 | | 2017 |