How to develop successful hospitality innovation M Ottenbacher, J Gnoth Cornell hotel and restaurant administration quarterly 46 (2), 205-222, 2005 | 782 | 2005 |
Innovation management in the hospitality industry: different strategies for achieving success MC Ottenbacher Journal of hospitality & tourism research 31 (4), 431-454, 2007 | 500 | 2007 |
The innovation development process of Michelin‐starred chefs M Ottenbacher, RJ Harrington International Journal of Contemporary Hospitality Management 19 (6), 444-460, 2007 | 433 | 2007 |
Culinary tourism—A case study of the gastronomic capital RJ Harrington, MC Ottenbacher Journal of Culinary Science & Technology 8 (1), 14-32, 2010 | 392 | 2010 |
The impact of transformational, transactional and non-leadership styles on employee job satisfaction in the German hospitality industry K Rothfelder, MC Ottenbacher, RJ Harrington Tourism and Hospitality Research 12 (4), 201-214, 2012 | 252 | 2012 |
Defining the hospitality discipline: a discussion of pedagogical and research implications M Ottenbacher, R Harrington, HG Parsa Journal of hospitality & tourism research 33 (3), 263-283, 2009 | 248 | 2009 |
Fine-dining restaurant selection: Direct and moderating effects of customer attributes RJ Harrington, MC Ottenbacher, KW Kendall Journal of foodservice business research 14 (3), 272-289, 2011 | 231 | 2011 |
The product innovation process of quick‐service restaurant chains MC Ottenbacher, RJ Harrington International Journal of Contemporary Hospitality Management 21 (5), 523-541, 2009 | 223 | 2009 |
Identifying determinants of success in development of new high‐contact services: Insights from the hospitality industry M Ottenbacher, J Gnoth, P Jones International Journal of Service industry management 17 (4), 344-363, 2006 | 223 | 2006 |
A case study of a culinary tourism campaign in Germany: Implications for strategy making and successful implementation MC Ottenbacher, RJ Harrington Journal of Hospitality & Tourism Research 37 (1), 3-28, 2013 | 203 | 2013 |
Strategies for achieving success for innovative versus incremental new services MC Ottenbacher, RJ Harrington Journal of Services Marketing 24 (1), 3-15, 2010 | 176 | 2010 |
Generation Y consumers: Key restaurant attributes affecting positive and negative experiences RJ Harrington, MC Ottenbacher, A Staggs, FA Powell Journal of Hospitality & Tourism Research 36 (4), 431-449, 2012 | 159 | 2012 |
Strategic management: An analysis of its representation and focus in recent hospitality research RJ Harrington, MC Ottenbacher International Journal of Contemporary Hospitality Management 23 (4), 439-462, 2011 | 154 | 2011 |
An investigation of the factors affecting innovation performance in chain and independent hotels M Ottenbacher, V Shaw, A Lockwood Innovation in hospitality and tourism, 113-128, 2012 | 138 | 2012 |
Institutional, cultural and contextual factors: Potential drivers of the culinary innovation process MC Ottenbacher, RJ Harrington Tourism and Hospitality Research 9 (3), 235-249, 2009 | 110 | 2009 |
The culinary innovation process: A study of Michelin-starred chefs M Ottenbacher, RJ Harrington Journal of Culinary Science & Technology 5 (4), 9-35, 2007 | 107 | 2007 |
QSR choice: Key restaurant attributes and the roles of gender, age and dining frequency RJ Harrington, MC Ottenbacher, KA Way Journal of quality assurance in hospitality & tourism 14 (1), 81-100, 2013 | 105 | 2013 |
Strategic management research in hospitality and tourism: past, present and future R J. Harrington, P K. Chathoth, M Ottenbacher, L Altinay International Journal of Contemporary Hospitality Management 26 (5), 778-808, 2014 | 99 | 2014 |
QSR brand value: Marketing mix dimensions among McDonald’s, KFC, Burger King, Subway and Starbucks RJ Harrington, MC Ottenbacher, S Fauser International Journal of Contemporary Hospitality Management 29 (1), 551-570, 2017 | 91 | 2017 |
Managing the culinary innovation process: The case of new product development RJ Harrington, MC Ottenbacher Journal of Culinary Science & Technology 11 (1), 4-18, 2013 | 91 | 2013 |