| Sustainable hotel practices and nationality: The impact on guest satisfaction and guest intention to return O Berezan, C Raab, M Yoo, C Love International Journal of Hospitality Management 34, 227-233, 2013 | 418 | 2013 |
| Determinants of customer loyalty and purchasing behavior for full-service and limited-service hotels S Tanford, C Raab, YS Kim International Journal of Hospitality Management 31 (2), 319-328, 2012 | 258 | 2012 |
| The influence of reward program membership and commitment on hotel loyalty S Tanford, C Raab, YS Kim Journal of Hospitality & Tourism Research 35 (3), 279-307, 2011 | 174 | 2011 |
| Sustainable hotel practices and guest satisfaction levels O Berezan, M Millar, C Raab International Journal of Hospitality & Tourism Administration 15 (1), 1-18, 2014 | 170 | 2014 |
| Price-sensitivity measurement: A tool for restaurant menu pricing C Raab, K Mayer, YS Kim, S Shoemaker Journal of Hospitality & Tourism Research 33 (1), 93-105, 2009 | 132 | 2009 |
| What matters more? Contrasting the effects of job satisfaction and service climate on hotel food and beverage managers’ job performance SA Way, MC Sturman, C Raab Cornell Hospitality Quarterly 51 (3), 379-397, 2010 | 118 | 2010 |
| Understanding Chinese tourists' food consumption in the United States K Wu, C Raab, W Chang, A Krishen Journal of Business Research 69 (10), 4706-4713, 2016 | 115 | 2016 |
| Evaluating Loyalty Constructs Among Hotel Reward Program Members Using eWom O Berezan, C Raab, S Tanford, YS Kim Journal of Hospitality & Tourism Research 39 (2), 198-224, 2015 | 113 | 2015 |
| Construction and validation of the customer participation scale SC Chen, C Raab Journal of Hospitality & Tourism Research 41 (2), 131-153, 2017 | 102 | 2017 |
| Predicting resident intentions to support community tourism: Toward an integration of two theories S Chen, C Raab Journal of Hospitality Marketing & Management 21 (3), 270-294, 2012 | 97 | 2012 |
| Antecedents of mandatory customer participation in service encounters: An empirical study SC Chen, C Raab, S Tanford International journal of hospitality management 46, 65-75, 2015 | 89 | 2015 |
| Menu engineering and activity‐based costing–can they work together in a restaurant? C Raab, K Mayer International Journal of Contemporary Hospitality Management 19 (1), 43-52, 2007 | 88 | 2007 |
| Restaurant managers’ adoption of sustainable practices: An application of institutional theory and theory of planned behavior C Raab, S Baloglu, YS Chen Journal of foodservice business research 21 (2), 154-171, 2018 | 85 | 2018 |
| Exploring the motivations to use online meal delivery platforms: Before and during quarantine A Belarmino, C Raab, J Tang, W Han International Journal of Hospitality Management 96, 102983, 2021 | 80 | 2021 |
| How to build a better robot... for quick-service restaurants DMV Zemke, J Tang, C Raab, J Kim Journal of Hospitality & Tourism Research 44 (8), 1235-1269, 2020 | 65 | 2020 |
| Restaurant selection preferences of mature tourists in Las Vegas: A pilot study YS Kim, C Raab, C Bergman International Journal of Hospitality & Tourism Administration 11 (2), 157-170, 2010 | 61 | 2010 |
| Exploring the use of activity based costing in the restaurant industry C Raab, KJ Mayer International Journal of Hospitality & Tourism Administration 4 (2), 79-96, 2004 | 57 | 2004 |
| Loyalty runs deeper than thread count: An exploratory study of gay guest preferences and hotelier perceptions O Berezan, C Raab, AS Krishen, C Love Journal of Travel & Tourism Marketing 32 (8), 1034-1050, 2015 | 48 | 2015 |
| Restaurant customers’ perceptions of noise and their satisfaction and loyalty behaviors C Raab, DMV Zemke, JL Hertzman, D Singh International journal of hospitality & tourism administration 14 (4), 398-414, 2013 | 47 | 2013 |
| Activity-based costing: a more accurate way to estimate the costs for a restaurant menu C Raab, S Shoemaker, KJ Mayer International Journal of Hospitality & Tourism Administration 8 (3), 1-15, 2007 | 45 | 2007 |
