Call center outsourcing contracts under information asymmetry S Hasija, EJ Pinker, RA Shumsky Management Science 54 (4), 793--807, 2008 | 169 | 2008 |
Reserving capacity for urgent patients in primary care G Dobson, S Hasija, EJ Pinker Production and Operations Management 20 (3), 456-473, 2011 | 128 | 2011 |
Scheduling in flowshops to minimize total tardiness of jobs S Hasija, C Rajendran International Journal of Production Research 42 (11), 2289-2301, 2004 | 106 | 2004 |
Designing efficient infrastructural investment and asset transfer mechanisms in humanitarian supply chains S Bhattacharya, S Hasija, LN Van Wassenhove Production and Operations Management 23 (9), 1511-1521, 2014 | 96 | 2014 |
Newsvendor Pull-to-Center Reconsidered N Lau, J Bearden, S Hasija Decision Support Systems, 2011 | 89 | 2011 |
Modeling newsvendor behavior: A prospect theory approach BS Uppari, S Hasija Manufacturing & Service Operations Management 21 (3), 481-500, 2019 | 84* | 2019 |
Optimal contracts for outsourcing of repair and restoration services N Jain, S Hasija, DG Popescu Operations Research 61 (6), 1295-1311, 2013 | 83 | 2013 |
Smart city operations: Modeling challenges and opportunities S Hasija, ZJM Shen, CP Teo Manufacturing & Service Operations Management 22 (1), 203-213, 2020 | 82 | 2020 |
A Comparison of Milestone-Based and Buyout Options Contracts for Coordinating R&D Partnerships S Bhattacharya, V Gaba, S Hasija Management Science, 2014 | 74 | 2014 |
Information Elicitation and Influenza Vaccine Production SE Chick, S Hasija, J Nasiry Operations Research (accepted, July 2016), 2013 | 71* | 2013 |
Staffing and routing in a two-tier call centre S Hasija, EJ Pinker, RA Shumsky International Journal of Operational Research 1 (1-2), 8-29, 2005 | 67 | 2005 |
OM Practice—Work Expands to Fill the Time Available: Capacity Estimation and Staffing Under Parkinson's Law S Hasija, E Pinker, RA Shumsky Manufacturing & Service Operations Management 12 (1), 1-18, 2010 | 66 | 2010 |
Cost‐reducing innovation and the role of patent intermediaries in increasing market efficiency A Agrawal, S Bhattacharya, S Hasija Production and Operations Management 25 (2), 173-191, 2016 | 57 | 2016 |
Joint product improvement by client and customer support center: The role of gain-share contracts in coordination S Bhattacharya, A Gupta, S Hasija Information Systems Research 25 (1), 137-151, 2014 | 53 | 2014 |
Single-Sourcing Versus Multisourcing S Bhattacharya, A Gupta, S Hasija MIS Quarterly 42 (4), 1171-A3, 2018 | 35* | 2018 |
Fleet management coordination in decentralized humanitarian operations AJ Pedraza-Martinez, S Hasija, LN Van Wassenhove INSEAD Working Paper. INSEAD, Technology and Operations Management, France, 2013 | 35* | 2013 |
Will the pandemic push knowledge work into the gig economy S Hasija, V Padmanabhan, P Rampal Harvard Business Review 1, 2-8, 2020 | 31 | 2020 |
Fleet coordination in decentralized humanitarian operations funded by earmarked donations AJ Pedraza-Martinez, S Hasija, LN Van Wassenhove Operations Research 68 (4), 984-999, 2020 | 21 | 2020 |
Outcomes-based reimbursement policies for chronic care pathways S Zorc, SE Chick, S Hasija INSEAD Working Paper, 2023 | 19 | 2023 |
Reading between the stars: Understanding the effects of online customer reviews on product demand HS Cho, ME Sosa, S Hasija Manufacturing & Service Operations Management 24 (4), 1977-1996, 2022 | 15 | 2022 |