Skills, organisational performance and economic activity in the hospitality industry: a literature review D Nickson, T Baum, E Losekoot, A Morrison, I Frochot | 76* | 2002 |
Interpretative research paradigms: points of difference N Wright, E Losekoot Proceedings of the 9th European Conference on Research Methods in Business …, 2010 | 63 | 2010 |
The application of facilities management expertise to the hotel renovation process A Hassanien, E Losekoot Facilities 20 (7/8), 230-238, 2002 | 63 | 2002 |
Hospitality in hospitals: The importance of caring about the patient R Kelly, E Losekoot, VA Wright-StClair Hospitality & Society 6 (2), 113-129, 2016 | 60 | 2016 |
Consequences of empowerment among restaurant servers: Helping behaviors and average check size BC Kim, E Losekoot, S Milne Management Decision 51 (4), 781-794, 2013 | 37 | 2013 |
The development of soft skills during internships: The hospitality student’s voice E Losekoot, E Lasten, A Lawson, B Chen Research in Hospitality Management 8 (2), 155-159, 2018 | 35 | 2018 |
Conceptualising and operationalising the research interface between facilities management and hospitality management E Losekoot, R van Wezel, RC Wood Facilities 19 (7/8), 296-303, 2001 | 35 | 2001 |
Barriers and challenges in the application of Six Sigma in the hospitality industry: Some observations and findings J Kokkranikal, J Antony, H Kosgi, E Losekoot International Journal of Productivity and Performance Management 62 (3), 317-322, 2013 | 34 | 2013 |
An assessment of key hotel guest contact personnel in handling guest complaints A Tantawy, E Losekoot Journal of Quality Assurance in Hospitality & Tourism 1 (4), 21-43, 2000 | 34 | 2000 |
Out for the count: some methodological questions in ‘publications counting’literature E Losekoot, CS Verginis, RC Wood International Journal of Hospitality Management 20 (3), 233-244, 2001 | 33 | 2001 |
Terrorism, rugby, and hospitality: She׳ ll be right C Peter, J Poulston, E Losekoot Journal of Destination Marketing & Management 3 (4), 253-261, 2014 | 29 | 2014 |
Retirement villages: hospitals or hospitality operations–management attributes and traits E Losekoot, Z Theresa Journal of Hospitality and Tourism Management 34, 75-81, 2018 | 15 | 2018 |
Factors influencing the airport customer experience: A case study of Auckland International Airport's customers E Losekoot Auckland University of Technology, 2015 | 15 | 2015 |
Low-Cost carriers in Oceania, Pacific: challenges and opportunities S Taumoepeau, N Towner, E Losekoot Journal of Air Transport Management 65, 40-42, 2017 | 14 | 2017 |
New ways of gazing: The refractive gaze L Neill, C Johnston, E Losekoot International Journal of Tourism Anthropology 5 (1-2), 138-151, 2016 | 12 | 2016 |
Impact of psychological empowerment for individual service workers B Kim, E Losekoot, S Milne The 2 nd International Research Symposium in Service Management Yogyakarta …, 2011 | 12 | 2011 |
An investigation of the attitudes of travel and tourism intermediaries to mature travellers D Schitko, E Losekoot Journal of Tourism, 2012 | 11 | 2012 |
Customer orientation of cruise destinations in Newfoundland and Labrador, Canada–exploring key issues for ports and the cruise lines JS Hull, E Losekoot Tourism: An International Interdisciplinary Journal 60 (1), 71-90, 2012 | 9 | 2012 |
How change does not happen: The impact of culture on a submarine base E Losekoot, E Leishman, M Alexander Tourism and Hospitality Research 8 (4), 255-264, 2008 | 9 | 2008 |
Design thinking in hospitality education: Lessons learned and future opportunities H Assen, L Benhadda, E Losekoot, M van Diggelen Journal of Hospitality, Leisure, Sport & Tourism Education 32, 100439, 2023 | 7 | 2023 |