Charting the intellectual structure of customer experience research P Kumar, LD Hollebeek, AK Kar, J Kukk Marketing Intelligence & Planning 41 (1), 31-47, 2023 | 35 | 2023 |
Designing a business service experience: Customer's perspective on value co-creation J Kukk, A Leppiman, A Pohjola Research in economics and business: Central and Eastern Europe 6 (1), 2015 | 23 | 2015 |
Visitors' destination brand engagement's effect on co-creation: An empirical study RA Rather, L Hollebeek, DLG Smith, J Kukk, M Ghasemi The Routledge Companion to Corporate Branding, 321-337, 2022 | 17 | 2022 |
Value creation in business services through the prism of experience economy: Conceptualizing value-in-experience J Kukk, A Leppiman Journal of Creating Value 2 (2), 231-245, 2016 | 16 | 2016 |
The construct of value in knowledge-intensive business service from customer's perspective. An example of a long-term training activity. J Kukk, A Leppiman Agronomy Research 14 (1), 2016 | 6 | 2016 |
Increasing value perception in knowledge-intensive service activity by service design J Kukk, A Leppiman International Scientific Publications 7 (2), 36-48, 2013 | 4 | 2013 |
The significance of value-in-experience in the age of digitalisation J Kukk, A Leppiman Managing complexity and creating innovation through design, 131-140, 2019 | 1 | 2019 |
Experience marketing from a teaching and learning perspective. A Leppiman, I Riivits-Arkonsuo, J Kukk Journal of Marketing Trends (1961-7798) 5 (2), 2018 | 1 | 2018 |
25th CEEMAN Annual Conference: Poster Session" Rethinking Entrepreneurship: Challenges for Management Education in Rising Economies": Design Thinking as a Tool to Teach … A Leppiman, J Kukk CEEMAN Conference Proceedings 25, 72-73, 2017 | | 2017 |