标题/作者	年份
Unpacking the black box: How to promote citizen engagement through government social media during the COVID-19 crisis Q Chen, C Min, W Zhang, G Wang, X Ma, R Evans Computers in human behavior 110, 106380	2020
Says who? The effects of presentation format and source rating on fake news in social media A Kim, AR Dennis MIS quarterly 43 (3), 1025-1039	2019
Combating fake news on social media with source ratings: The effects of user and expert reputation ratings A Kim, PL Moravec, AR Dennis Journal of Management Information Systems 36 (3), 931-968	2019
Public engagement and government responsiveness in the communications about COVID-19 during the early epidemic stage in China: infodemiology study on social media data Q Liao, J Yuan, M Dong, L Yang, R Fielding, WWT Lam Journal of medical Internet research 22 (5), e18796	2020
The impact of social media celebrities' posts and contextual interactions on impulse buying in social commerce AU Zafar, J Qiu, Y Li, J Wang, M Shahzad Computers in Human Behavior 115, 106178	2021
Functional and emotional traits of corporate social media message strategies: Behavioral insights from S&P 500 Facebook data YG Ji, ZF Chen, W Tao, ZC Li Public relations review 45 (1), 88-103	2019
Let’s give them something to talk about: Global brands’ use of visual content to drive engagement and build relationships PJ Brubaker, C Wilson Public relations review 44 (3), 342-352	2018
Spreading disinformation on Facebook: Do trust in message source, risk propensity, or personality affect the organic reach of “fake news”? T Buchanan, V Benson Social media+ society 5 (4), 2056305119888654	2019
Getting more likes: The impact of narrative person and brand image on customer–brand interactions Y Chang, Y Li, J Yan, V Kumar Journal of the Academy of Marketing Science 47 (6), 1027-1045	2019
Liking, sharing, commenting and reacting on Facebook: User behaviors’ impact on sentiment intensity W Kaur, V Balakrishnan, O Rana, A Sinniah Telematics and Informatics 39, 25-36	2019
Impact of content characteristics and emotion on behavioral engagement in social media: literature review and research agenda M Schreiner, T Fischer, R Riedl Electronic Commerce Research 21 (2), 329-345	2021
The long-term benefits of positive self-presentation via profile pictures, number of friends and the initiation of relationships on Facebook for adolescents’ self-esteem and the initiation of offline relationships A Metzler, H Scheithauer Frontiers in psychology 8, 1981	2017
Visual communication and consumer-brand relationship on social networking sites-uses & gratifications theory perspective F Kujur, S Singh Journal of theoretical and applied electronic commerce research 15 (1), 30-47	2020
Grappling with the COVID-19 health crisis: content analysis of communication strategies and their effects on public engagement on social media CSB Ngai, RG Singh, W Lu, AC Koon Journal of medical Internet research 22 (8), e21360	2020
Will comments change your opinion? The persuasion effects of online comments and heuristic cues in crisis communication S Hong, GT Cameron Journal of Contingencies and Crisis Management 26 (1), 173-182	2018
Understanding WeChat users’ behavior of sharing social crisis information Y Chen, C Liang, D Cai International Journal of Human–Computer Interaction 34 (4), 356-366	2018
Appealing to sense and sensibility: System 1 and system 2 interventions for fake news on social media PL Moravec, A Kim, AR Dennis Information Systems Research 31 (3), 987-1006	2020
Why do citizens participate on government social media accounts during crises? A civic voluntarism perspective J Guo, N Liu, Y Wu, C Zhang Information & Management 58 (1), 103286	2021
The outcome of online social interactions on Facebook pages: A study of user engagement behavior H Khobzi, RYK Lau, TCH Cheung Internet Research	2018
Leveraging a luxury fashion brand through social media MT Romão, S Moro, P Rita, P Ramos European Research on Management and Business Economics 25 (1), 15-22	2019

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