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h5 指数:51
h5 中位数:72

h5 指数是指在过去整整 5 年中所发表文章的 h 指数。h 指在 2018-2022 年间发表的 h 篇文章每篇至少都被引用过 h 次的最大值。隐藏

出版物的 h5 中位数，是指出版物的 h5 指数所涵盖的所有文章获得的引用次数的中位值。隐藏

#12 Marketing
#13 Tourism & Hospitality

标题/作者	引用次数	年份
Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda D Gursoy, CG Chi Journal of Hospitality Marketing & Management 29 (5), 527-529	477	2020
Does Customer Experience Management Pay Off? Evidence from Local versus Global Hotel Brands in South Korea SJ Yoon, HJ Lee Journal of Hospitality Marketing & Management 26 (6), 585-605	199	2017
Sentiment Classification of Consumer-Generated Online Reviews Using Topic Modeling AC Calheiros, S Moro, P Rita Journal of Hospitality Marketing & Management 26 (7), 675-693	187	2017
A comprehensive review of mobile technology use in hospitality and tourism R Law, ICC Chan, L Wang Journal of Hospitality Marketing & Management 27 (6), 626-648	170	2018
Investigating the Impact of Customer Brand Identification on Hospitality Brand Loyalty: A Social Identity Perspective RA Rather Journal of Hospitality Marketing & Management 27 (5), 487-513	161	2018
Authenticity: The Link Between Destination Image and Place Attachment Y Jiang, H Ramkissoon, FT Mavondo, S Feng Journal of Hospitality Marketing & Management 26 (2), 105-124	156	2017
Residents’ impact perceptions of and attitudes towards tourism development: a meta-analysis D Gursoy, Z Ouyang, R Nunkoo, W Wei Journal of Hospitality Marketing & Management 28 (3), 306-333	153	2019
Impact of brand experience on loyalty CH Ong, HW Lee, T Ramayah Journal of Hospitality Marketing & Management 27 (7), 755-774	152	2018
A systematic review of peer-to-peer (P2P) accommodation sharing research from 2010 to 2016: progress and prospects from the multi-level perspective G Prayag, LK Ozanne Journal of Hospitality Marketing & Management 27 (6), 649-678	134	2018
Service robots in hotels: understanding the service quality perceptions of human-robot interaction Y Choi, M Choi, M Oh, S Kim Journal of Hospitality Marketing & Management 29 (6), 613-635	123	2020
Humanlike robots as employees in the hotel industry: Thematic content analysis of online reviews CE Yu Journal of Hospitality Marketing & Management 29 (1), 22-38	121	2020
An Investigation of Brand Experience on Brand Attachment, Knowledge, and Trust in the Lodging Industry J Kang, A Manthiou, N Sumarjan, L Tang Journal of Hospitality Marketing & Management 26 (1), 1-22	120	2017
Customer and Employee Incivility and Its Causal Effects in the Hospitality Industry EN Torres, M van Niekerk, M Orlowski Journal of Hospitality Marketing & Management 26 (1), 48-66	120	2017
Enhancing hospitality experience with service robots: the mediating role of rapport building H Qiu, M Li, B Shu, B Bai Journal of Hospitality Marketing & Management 29 (3), 247-268	114	2020
Social customer relationship management: An integrated conceptual framework S Dewnarain, H Ramkissoon, F Mavondo Journal of Hospitality Marketing & Management 28 (2), 172-188	114	2019
Negative Word of Mouse in the Hotel Industry: A Content Analysis of Online Reviews on Luxury Hotels in Jordan MZ Dinçer, Z Alrawadieh Journal of Hospitality Marketing & Management 26 (8), 785-804	104	2017
Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy RG Bilro, SMC Loureiro, J Guerreiro Journal of Hospitality Marketing & Management 28 (2), 147-171	100	2019
Antecedents of customers’ acceptance of artificially intelligent robotic device use in hospitality services H Lin, OH Chi, D Gursoy Journal of Hospitality Marketing & Management 29 (5), 530-549	96	2020
Gender Differences in Instagram Hashtag Use Z Ye, NH Hashim, F Baghirov, J Murphy Journal of Hospitality Marketing & Management 27 (4), 386-404	95	2018
Emotional intelligence or artificial intelligence–an employee perspective C Prentice, S Dominique Lopes, X Wang Journal of Hospitality Marketing & Management 29 (4), 377-403	92	2020

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