As more people flock to social media to connect with others and form virtual communities, it
is important to research how members of these groups interact to understand human …

The rise of inappropriate content (eg, misinformation, spam, hate speech, etc.) has become
a major concern for social media platforms. To deal with such challenges, platforms adopt …

Most platforms, including Reddit, face a dilemma when applying interventions such as
subreddit bans to toxic communities—do they risk angering their user base by proactively …

When posts are removed on a social media platform, users may or may not receive an
explanation. What kinds of explanations are provided? Do those explanations matter? Using …

Recent concerns over abusive behavior on their platforms have pressured social media
companies to strengthen their content moderation policies. However, user opinions on these …

Reddit administrators have generally struggled to prevent or contain such discourse for
several reasons including:(1) the inability for a handful of human administrators to track and …

When toxic online communities on mainstream platforms face moderation measures, such
as bans, they may migrate to other platforms with laxer policies or set up their own dedicated …

This paper describes how people who lead communities on online platforms join together in
mass collective action to influence platform operators. I investigate this by analyzing a …

Should social media platforms override a community's self-policing when it repeatedly break
rules? What actions can they consider? In light of this debate, platforms have begun …

Online harassment is a complex and growing problem. On Twitter, one mechanism people
use to avoid harassment is the blocklist, a list of accounts that are preemptively blocked from …