This paper examines the rapid introduction of AI and automation technologies within
essential industries amid the COVID-19 pandemic. Drawing on participant observation and …

Two management and technology experts show that AI is not a job destroyer, exploring
worker-AI collaboration in real-world work settings. This book breaks through both the hype …

This paper aims to elevate essential worker accounts of the introduction of AI technology
amid the COVID-19 pandemic. Drawing from a mix of ethnographic observations, interviews …

Given the swell of fear and questions around artificial intelligence (AI)--from how many jobs
will be lost to who will train these new systems--the question of how to achieve human …

We propose an integrated framework of Collaborating Humans and AIs (CHA) for the
design, analysis, and critique of human-AI applications in current and future workplaces …

The modern world is evolving rapidly, especially with respect to the development and
proliferation of increasingly intelligent, artificial intelligence (AI) and AI-related technologies …

Automation is transforming traditional workplaces and work processes tremendously. While
automated systems are no longer restricted to manufacturing environments but pervade …

Automation does not mean humans are replaced; quite the opposite. Increasingly, humans
are asked to interact with automation in complex and typically large-scale systems, including …

Artificial intelligence (AI) has become an important topic in business literature and strategy
talk. Yet, much of this literature is normative and conceptual in nature. How organizational …

Describing our interaction with Artificial Intelligence (AI) systems as 'collaboration'is well-
intentioned, but flawed. Not only is it misleading, but it also takes away the credit of AI …