The discourse of online content moderation: Investigating polarized user responses to changes in reddit's quarantine policy

Q Shen, C Rose - Proceedings of the third workshop on abusive …, 2019 - aclanthology.org
Recent concerns over abusive behavior on their platforms have pressured social media
companies to strengthen their content moderation policies. However, user opinions on these …

To act or react: Investigating proactive strategies for online community moderation

H Habib, MB Musa, F Zaffar, R Nithyanand - arXiv preprint arXiv …, 2019 - arxiv.org
Reddit administrators have generally struggled to prevent or contain such discourse for
several reasons including:(1) the inability for a handful of human administrators to track and …

Bystanders of Online Moderation: Examining the Effects of Witnessing Post-Removal Explanations

S Jhaver, H Rathi, K Saha - Proceedings of the CHI Conference on …, 2024 - dl.acm.org
Prior research on transparency in content moderation has demonstrated the benefits of
offering post-removal explanations to sanctioned users. In this paper, we examine whether …

The Great Ban: Efficacy and Unintended Consequences of a Massive Deplatforming Operation on Reddit

L Cima, A Trujillo, M Avvenuti, S Cresci - … of the 16th ACM Web Science …, 2024 - dl.acm.org
In the current landscape of online abuses and harms, effective content moderation is
necessary to cultivate safe and inclusive online spaces. Yet, the effectiveness of many …

" Did you suspect the post would be removed?" Understanding user reactions to content removals on Reddit

S Jhaver, DS Appling, E Gilbert… - Proceedings of the ACM on …, 2019 - dl.acm.org
Thousands of users post on Reddit every day, but a fifth of all posts are removed. How do
users react to these removals? We conducted a survey of 907 Reddit users, asking them to …

Exploring the magnitude and effects of media influence on Reddit moderation

H Habib, R Nithyanand - … of the International AAAI Conference on Web …, 2022 - ojs.aaai.org
Most platforms, including Reddit, face a dilemma when applying interventions such as
subreddit bans to toxic communities—do they risk angering their user base by proactively …

A tale of two subreddits: Measuring the impacts of quarantines on political engagement on Reddit

Q Shen, CP Rosé - Proceedings of the International AAAI Conference …, 2022 - ojs.aaai.org
Concerns over the spread of abusive content in social media have led online platforms to
explore large scale community-level forms of moderation. As an alternative to full bans …

Multilingual content moderation: A case study on Reddit

M Ye, K Sikka, K Atwell, S Hassan, A Divakaran… - arXiv preprint arXiv …, 2023 - arxiv.org
Content moderation is the process of flagging content based on pre-defined platform rules.
There has been a growing need for AI moderators to safeguard users as well as protect the …

Does transparency in moderation really matter? User behavior after content removal explanations on reddit

S Jhaver, A Bruckman, E Gilbert - Proceedings of the ACM on Human …, 2019 - dl.acm.org
When posts are removed on a social media platform, users may or may not receive an
explanation. What kinds of explanations are provided? Do those explanations matter? Using …

Quarantined! Examining the effects of a community-wide moderation intervention on Reddit

E Chandrasekharan, S Jhaver, A Bruckman… - ACM Transactions on …, 2022 - dl.acm.org
Should social media platforms override a community's self-policing when it repeatedly break
rules? What actions can they consider? In light of this debate, platforms have begun …