Over the last two decades, there has been a growing body of literature on the importance of
empathy within the design process (Koskinen & Battarbee, 2003; Kouprie & Sleeswijk …

The emergence of empathic design has inspired growing discourse on the role of empathy
within design. While research on empathic design acknowledges the presence of empathy …

Over the last two decades, there has been a growing body of literature on the importance of
empathy within the design process (Koskinen & Battarbee, 2003; Kouprie & Sleeswijk …