Distributed environments, technological evolution, outsourcing market and information
technology (IT) are factors that considerably influence current and future industrial …

This paper deals with knowledge capitalization in maintenance especially in diagnosis and
repair of industrial equipments. The goal is to propose a method of knowledge capitalization …

Knowledge based on personal experience (tacit knowledge) acquired in problem solving
actions and in maintenance actions is the fundamental basis for maintenance technicians in …

In industrial maintenance activity, very sophisticated technical and human factors are
needed to achieve the great process or service that the company provides, with a large dose …

Capitalization and sharing of lessons learned play an essential role in managing the
activities of industrial systems. This is particularly the case for the maintenance …

In advanced manufacturing systems, Computer Numerical Control (CNC) machine tools are
important equipment to manufacture product components of high precision, whilst from …

Abstract Knowledge is nowadays considered as a significant source of performance
improvement, but may be difficult to identify, structure, analyse and reuse properly. A …

Effective and efficient problem solving mechanism is one of the critical processes that
ensure a good service quality in the maintenance environment. Maintenance errors can be …

The mechanisms of transmission and management of knowledge are mostly created by
maintenance and exploitation activities of large buildings and industrial facilities, but they …

In recent years, a considerable amount of effort has been devoted, both in industry and
academia, to improving maintenance. Time is a critical factor in maintenance, and efforts are …