Organizations, including the healthcare sector, are subject to changes in market, technology
and regulations. This requires enhanced and different types of knowledge, and has led to an …

Abstract Knowledge management is rapidly becoming a key organizational capability for
creating competitive advantage in the construction industry. The emergence of knowledge …

Purpose–Knowledge management (KM) involves strategies and processes of identifying,
capturing, and leveraging knowledge to enhance competitiveness. The new world of …

Purpose–The main objective of this paper is to investigate the role of knowledge
management in aerospace industries and to provide a framework for knowledge …

This study highlights knowledge management processes and models, causes of differences
in their application and how their strong coherence could lead to misunderstandings in …

THE PRINCIPLES AND PRACTICE OF KNOWLEDGE MANAGEMENT by Page 1 THE
PRINCIPLES AND PRACTICE OF KNOWLEDGE MANAGEMENT by Martie Maria Squier …

Purpose–New knowledge creation has gained currency in the global knowledge economy. It
is important not only for big firms, but for small and medium size enterprises (SMEs) also …

This paper deals with knowledge capitalization in maintenance especially in diagnosis and
repair of industrial equipments. The goal is to propose a method of knowledge capitalization …

Globalization and technology improvements have exposed companies to a situation with
tough competition. In this new era companies are focusing on managing customer …

Purpose–The paper proposes to evaluate the need for knowledge management in a call
centre for improving quality of customer services, by addressing the issues specifically …