BACKGROUND: Patient satisfaction represents a key marker for the quality of healthcare
delivery and is critical for smooth functioning of the healthcare systemAIM: The aim of this …

Background: For over 2 decades, Ghana's Ministry of Health (MOH) has been resolved to
continuously improve the quality of healthcare in a cost-effective manner. Strategies have …

Abstract Background In 2016 the Malawi government embarked on several interrelated
health sector reforms aimed at improving the quality of health services at all levels of care …

In health care settings, excellence is measured in health outcomes and patient satisfaction.
As part of monitoring and evaluation envisioned by health policy framework in Kenya …

Background: Evaluation of patients' satisfaction is increasingly gaining importance as one of
the main tools for the assessment of the quality of healthcare delivery and its impact from the …

Background: General evidence suggests a strong association between patient satisfaction
and treatment outcomes, but data specific to the general Ghanaian population is lacking …

Background: Patient satisfaction with healthcare is predictive of their likelihood of continuing
use of available healthcare; comply with medical instruction and improvement in overall …

Introduction: The patient's view as a recipient of health care service is rarely taken into
consideration in assessing the quality of healthcare service delivery in many developing …

Background Understanding regional variation in patient satisfaction about healthcare
systems (PHCs) on the quality of services provided is instrumental to improving quality and …

Globally, patients get frustrated with the commercialization of medical services, bureaucratic
healthcare system and deteriorated patient-health workers relationship, leading to …