This thesis investigates what motivates a group of Australian Commonwealth Public Service
(APS) employees who deliver health and welfare services to the Australian public. The …

This paper considers UK Public Sector employee work motivation. It is written as a reflective
commentary to encourage debate and further research. Importantly, it identifies potential but …

The widespread of public administration scholarship calls for the utilization of intrinsic
motivational drivers to achieve high motivation among the public service personnel …

Objective The aim of the present study was to understand the factors motivating health and
human services professionals in the workplace, thus adding to the body of knowledge …

The need to attract and retain a high calibre cadre of public servants today has resulted in a
renaissance of interest in public service motivation (PSM) within public management …

Employee engagement has become a major phenomenon in both academic and business
domains over the last two decades as it i suggested that engaged employees not only more …

While research has been conducted, with regard to motivational factors impacting service
delivery performance globally, not many studies have focused on public sector employees' …

The delivery of exceptional services is vital to organisations' sustained competitive
advantage in today's setting. When organisations are able to provide high quality services …

Abstract 'Public service motivation'(PSM) is usually reported as a bright force although
recent debate alludes to a dark side. Variables representing each side are, respectively, job …

Almost three decades ago, James Perry created the first survey instrument to measure
public service motivation. Since then, social and behavioural scientists have intensively …