Background The measurement of consumer satisfaction is an essential part of the
assessment of health care services in terms of service quality and health care system …

Good utilization of health services improves the health status of the population. However, the
presence of health facilities alone is not enough to guarantee use as other socioeconomic …

Purpose The purpose of this paper is to investigate the role of service quality (SQ), customer
satisfaction (CS) and customer loyalty (CL) in Ghana's health sector and a comparative …

This study's objective is to provide an alternative explanation for the low enrolment in health
insurance in Ghana by analysing differences in perceptions between the insured and …

Background PHC Patient'satisfaction represents a key marker for the quality of health care
delivery and this internationally accepted factor needs to be studied repeatedly for smooth …

Purpose: The choice of health facilities for healthcare by an individual is largely determined
by several factors. This study aims to determine predictors of preferred choice of health …

Objective To assess the magnitude of socio-economic disparities in health system
responsiveness in India after correcting for potential reporting heterogeneity by socio …

Despite collaborative efforts by the government and the private sector in the provision of
health facilities in Ghana, a substantial proportion of communities in rural Ghana still have …

Background Patient satisfaction is an important measure of healthcare quality as it offers
information on the provider's success at meeting clients' expectations and is a key …

Background: The users' satisfaction is a method for evaluating the efficacy of healthcare
system. We aimed to evaluate the association between the users' socioeconomic status …