Overall satisfaction of health care users with the quality of and access to health care services: a cross-sectional study in six Central and Eastern European countries

T Stepurko, M Pavlova, W Groot - BMC health services research, 2016 - Springer
Background The measurement of consumer satisfaction is an essential part of the
assessment of health care services in terms of service quality and health care system …

Perceptions and factors affecting utilization of health services in a rural community in Southern Nigeria

VY Adam, NS Awunor - Journal of Medicine and Biomedical Research, 2014 - ajol.info
Good utilization of health services improves the health status of the population. However, the
presence of health facilities alone is not enough to guarantee use as other socioeconomic …

Patients' perceptions of healthcare quality in Ghana: A review of public and private hospitals

P Anabila, DK Kumi, J Anome - International journal of health care …, 2019 - emerald.com
Purpose The purpose of this paper is to investigate the role of service quality (SQ), customer
satisfaction (CS) and customer loyalty (CL) in Ghana's health sector and a comparative …

Perceptions of healthcare quality in Ghana: does health insurance status matter?

SKO Duku, E Nketiah-Amponsah, W Janssens… - PloS one, 2018 - journals.plos.org
This study's objective is to provide an alternative explanation for the low enrolment in health
insurance in Ghana by analysing differences in perceptions between the insured and …

[HTML][HTML] Patients' satisfaction with primary health care centers' services, Majmaah, Kingdom of Saudi of Saudi Arabia

EY Mohamed, W Sami, A Alotaibi… - … journal of health …, 2015 - ncbi.nlm.nih.gov
Background PHC Patient'satisfaction represents a key marker for the quality of health care
delivery and this internationally accepted factor needs to be studied repeatedly for smooth …

Preferred choice of health facilities for healthcare among adult residents in Ilorin metropolis, Kwara state, Nigeria

OL Abodunrin, JO Bamidele… - International Journal of …, 2010 - ajol.info
Purpose: The choice of health facilities for healthcare by an individual is largely determined
by several factors. This study aims to determine predictors of preferred choice of health …

Socio-economic disparities in health system responsiveness in India

C Malhotra, YK Do - Health policy and planning, 2013 - academic.oup.com
Objective To assess the magnitude of socio-economic disparities in health system
responsiveness in India after correcting for potential reporting heterogeneity by socio …

Analysis of Spatial Distribution of Health Care Facilities and its Effects on Access to Primary Healthcare in Rural Communities in Kpandai District, Ghana

J Amoah-Nuamah, W Agyemang-Duah… - Cogent Public …, 2023 - Taylor & Francis
Despite collaborative efforts by the government and the private sector in the provision of
health facilities in Ghana, a substantial proportion of communities in rural Ghana still have …

Patient satisfaction with the healthcare system: Assessing the impact of socio-economic and healthcare provision factors

S Xesfingi, A Vozikis - BMC health services research, 2016 - Springer
Background Patient satisfaction is an important measure of healthcare quality as it offers
information on the provider's success at meeting clients' expectations and is a key …

[HTML][HTML] Socioeconomic status and satisfaction with public healthcare system in Iran

N Maharlouei, M Akbari, M Akbari… - International journal of …, 2017 - ncbi.nlm.nih.gov
Background: The users' satisfaction is a method for evaluating the efficacy of healthcare
system. We aimed to evaluate the association between the users' socioeconomic status …