Background: The evaluation of patient satisfaction provides an indicator of quality of care
and contributes to strategies towards improvement of healthcare delivery. Objective: To …

Background: Evaluation of patients' satisfaction is increasingly gaining importance as one of
the main tools for the assessment of the quality of healthcare delivery and its impact from the …

Background: In spite of over a decade of operations, the National Health Insurance Scheme
(NHIS) of Nigeria has continuously been criticized for its quality of services. Healthcare …

Background: The current trend towards consumer satisfaction driven healthcare services
have been viewed as the compass for assessing quality of care in hospitals. Aim: To …

Perceived quality of care is a determinant of uptake of health services. This study aimed to
assess the determinants of quality of care of enrollees in the National Health Insurance …

Background: Periodic patients' satisfaction surveys provide feedback to hospital
management and staff regarding the quality of services rendered. Objectives: This study …

Background: The umpteenth threats to change of healthcare provider by dissatisfied patients
on formal sector health insurance are well known and can be a proxy indicator for the need …

Introduction: Consumer satisfaction is one of the driving goals of goods and service
production. Patient satisfaction surveys, as a means of periodic evaluation of the quality of …

Introduction: Patient satisfaction is a commonly used indicator for measuring the quality of
health care. This study assessed patients' satisfaction with the quality of care at the National …

Background: The increasing importance of the concept of patientsf satisfaction as a valuable
tool for assessing quality of care is a current global healthcare concerns as regards …