Building dynamic service analytics capabilities for the digital marketplace

S Akter, S Motamarri, U Hani, R Shams… - Journal of Business …, 2020 - Elsevier
Abstract Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …
被引用次数：115 相关文章
[PDF] core.ac.uk

[PDF][PDF] Building Dynamic Service Analytics Capabilities for the Digital Marketplace

S Akter, S Motamarri, U Hani, R Shams… - Journal of Business …, 2020 - core.ac.uk
Abstract Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …
[PDF] coventry.ac.uk

[PDF][PDF] Building Dynamic Service Analytics Capabilities for the Digital Marketplace

S Akter, S Motamarri, U Hani, R Shams… - Journal of Business …, 2020 - pure.coventry.ac.uk
Abstract Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …

Building dynamic service analytics capabilities for the digital marketplace

S Akter, S Motamarri, U Hani, R Shams… - Journal of Business …, 2020 - ideas.repec.org
Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …

Building dynamic service analytics capabilities for the digital marketplace

S Akter, S Motamarri, U Hani, R Shams… - Journal of Business …, 2020 - nrl.northumbria.ac.uk
Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …

Building Dynamic Service Analytics Capabilities for the Digital Marketplace

S Akter, S Motamarri, U Hani… - Journal of …, 2020 - pureportal.coventry.ac.uk
Abstract Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …

Building dynamic service analytics capabilities for the digital marketplace

S Akter, S Motamarri, U Hani, R Shams… - Journal of Business …, 2020 - econpapers.repec.org
Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …
[PDF] academia.edu

[PDF][PDF] Building Dynamic Service Analytics Capabilities for the Digital Marketplace

S Akter, S Motamarri, U Hani, R Shams… - Journal of Business …, 2020 - academia.edu
Abstract Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …

Building Dynamic Service Analytics Capabilities for the Digital Marketplace

S Akter, S Motamarri, U Hani, R Shams, M Fernando… - 2020 - ro.uow.edu.au
Abstract Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …