PROLOGUE: In the first half of 1996, some thirty-three states enacted laws to provide
consumers of managed care health services with stronger protections. These laws involved …

The past decade has seen a proliferation of state laws aimed at modifying the function of
managed care organizations (" MCOs").'Reaction to the increasing prevalence and novel …

Perspective: The Role Of States In Accountability For Quality | Health Affairs For Authors
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Article-at-a-Glance Background It is often difficult to understand where responsibility lies for
monitoring and improving quality in managed care. From 1996 through 1998 a group of …

This sixth edition of the paperback, Liability and Quality Issues in Health Care, marks the
twentieth anniversary edition of our text, first published in 1987. Since that first edition, no …

The literature on quality has often focused on process indicators. In this paper we outline a
framework for describing and measuring the quality of health systems in terms of a set of …

Evaluations of “managed care” face a basic difficulty: the term itself refers to far too many
phenomena to be useful. In the previous issue of this journal, I presented a taxonomy of …

American health policy has come increasingly to rely upon competition among so-called"
managed care" organizations (MCOs)-that is, health maintenance organizations (HMOs) …

The capacity to evaluate and re-port on quality is widely regarded as a critical foundation for
systemwide improvement of health care delivery and patient outcomes. Reliable …

The managed care industry is at a crossroads. Belief in the ability of market forces alone to
create an environment fostering quality health care at lower cost is eroding. Regulators …