The new government drive for quality to be at the heart of health care is discussed, following
which an insight into the membership and remit of the new European Health‐Care Working …

The Health Foundation (THF) is an independent charity that aims to improve health and the
quality of healthcare for people in the UK. It has a portfolio of activities including …

In recent years, the subject of quality has attracted increasing attention and investment
across health care systems internationally. In the UK, the New Labour Government, upon …

First published in 1999, this eclectic collection of papers examines quality management in
health care from a variety of standpoints. Managers, health care professionals and patients …

Quality improvement is the application of a systematic method to work through complex
problems, involving the people closest to the issue in discovering new solutions, testing the …

Quality improvement in health care is highly topical, but definitions of quality are contested
and many healthcare organisations struggle to achieve lasting changes in routine practice …

Excellence model right tool for management Page 1 The Health Service Circular (HSC) 1999/123
issued on 21st May 1999 stated that:‘a range of management models exist which can help NHS …

It has been well established within the literature that the successful implementation of quality
relies heavily upon the human factor. Most leading firms now recognise that a higher quality …

In the previous article in this series, the authors discussed the growing importance of quality
improvement in healthcare organisations, outlined some of the approaches that have been …

ESQH is a network of national societies dedicated to the improvement of quality in
healthcare at national and inter-national levels. It was formally launched during the 1998 …