Designing AI for trust and collaboration in time-constrained medical decisions: a sociotechnical lens

M Jacobs, J He, M F. Pradier, B Lam, AC Ahn… - Proceedings of the …, 2021 - dl.acm.org
Major depressive disorder is a debilitating disease affecting 264 million people worldwide.
While many antidepressant medications are available, few clinical guidelines support …

Healthcare AI treatment decision support: Design principles to enhance clinician adoption and trust

ER Burgess, I Jankovic, M Austin, N Cai… - Proceedings of the …, 2023 - dl.acm.org
Artificial intelligence (AI) supported clinical decision support (CDS) technologies can parse
vast quantities of patient data into meaningful insights for healthcare providers. Much work is …

Harnessing biomedical literature to calibrate clinicians' trust in AI decision support systems

Q Yang, Y Hao, K Quan, S Yang, Y Zhao… - Proceedings of the …, 2023 - dl.acm.org
Clinical decision support tools (DSTs), powered by Artificial Intelligence (AI), promise to
improve clinicians' diagnostic and treatment decision-making. However, no AI model is …

Unremarkable AI: Fitting intelligent decision support into critical, clinical decision-making processes

Q Yang, A Steinfeld, J Zimmerman - … of the 2019 CHI conference on …, 2019 - dl.acm.org
Clinical decision support tools (DST) promise improved healthcare outcomes by offering
data-driven insights. While effective in lab settings, almost all DSTs have failed in practice …

Co-design of human-centered, explainable AI for clinical decision support

C Panigutti, A Beretta, D Fadda, F Giannotti… - ACM Transactions on …, 2023 - dl.acm.org
eXplainable AI (XAI) involves two intertwined but separate challenges: the development of
techniques to extract explanations from black-box AI models and the way such explanations …

How incorporating feedback mechanisms in a DSS affects DSS evaluations

U Kayande, A De Bruyn, GL Lilien… - Information Systems …, 2009 - pubsonline.informs.org
Model-based decision support systems (DSS) improve performance in many contexts that
are data-rich, uncertain, and require repetitive decisions. But such DSS are often not …

Designing theory-driven user-centric explainable AI

D Wang, Q Yang, A Abdul, BY Lim - … of the 2019 CHI conference on …, 2019 - dl.acm.org
From healthcare to criminal justice, artificial intelligence (AI) is increasingly supporting high-
consequence human decisions. This has spurred the field of explainable AI (XAI). This …

Assessing the value of ChatGPT for clinical decision support optimization

S Liu, AP Wright, BL Patterson, JP Wanderer, RW Turer… - MedRxiv, 2023 - medrxiv.org
ABSTRACT Objective To determine if ChatGPT can generate useful suggestions for
improving clinical decision support (CDS) logic and to assess noninferiority compared to …

[HTML][HTML] How the different explanation classes impact trust calibration: The case of clinical decision support systems

M Naiseh, D Al-Thani, N Jiang, R Ali - International Journal of Human …, 2023 - Elsevier
Abstract Machine learning has made rapid advances in safety-critical applications, such as
traffic control, finance, and healthcare. With the criticality of decisions they support and the …

" The human body is a black box" supporting clinical decision-making with deep learning

M Sendak, MC Elish, M Gao, J Futoma… - Proceedings of the …, 2020 - dl.acm.org
Machine learning technologies are increasingly developed for use in healthcare. While
research communities have focused on creating state-of-the-art models, there has been less …