Will algorithms blind people? The effect of explainable AI and decision-makers' experience on AI-supported decision-making in government

M Janssen, M Hartog, R Matheus… - Social Science …, 2022 - journals.sagepub.com
Computational artificial intelligence (AI) algorithms are increasingly used to support decision
making by governments. Yet algorithms often remain opaque to the decision makers and …

[HTML][HTML] The perils and pitfalls of explainable AI: Strategies for explaining algorithmic decision-making

H de Bruijn, M Warnier, M Janssen - Government information quarterly, 2022 - Elsevier
Governments look at explainable artificial intelligence's (XAI) potential to tackle the criticisms
of the opaqueness of algorithmic decision-making with AI. Although XAI is appealing as a …

Human–AI interactions in public sector decision making:“automation bias” and “selective adherence” to algorithmic advice

S Alon-Barkat, M Busuioc - Journal of Public Administration …, 2023 - academic.oup.com
Artificial intelligence algorithms are increasingly adopted as decisional aides by public
bodies, with the promise of overcoming biases of human decision-makers. At the same time …

How do citizens perceive the use of Artificial Intelligence in public sector decisions?

T Haesevoets, B Verschuere, R Van Severen… - Government Information …, 2024 - Elsevier
Artificial Intelligence (AI) has become increasingly prevalent in almost every aspect of our
lives. At the same time, a debate about its applications, safety, and privacy is raging. In three …

Artificial intelligence, transparency, and public decision-making: Why explanations are key when trying to produce perceived legitimacy

K de Fine Licht, J de Fine Licht - AI & society, 2020 - Springer
The increasing use of Artificial Intelligence (AI) for making decisions in public affairs has
sparked a lively debate on the benefits and potential harms of self-learning technologies …

What type of algorithm is perceived as fairer and more acceptable? A comparative analysis of rule-driven versus data-driven algorithmic decision-making in public …

G Wang, Y Guo, W Zhang, S Xie, Q Chen - Government Information …, 2023 - Elsevier
Various types of algorithms are being increasingly used to support public decision-making,
yet we do not know how these different algorithm types affect citizens' attitudes and …

A meta-analysis of the utility of explainable artificial intelligence in human-AI decision-making

M Schemmer, P Hemmer, M Nitsche, N Kühl… - Proceedings of the …, 2022 - dl.acm.org
Research in artificial intelligence (AI)-assisted decision-making is experiencing tremendous
growth with a constantly rising number of studies evaluating the effect of AI with and without …

Responsible and accountable algorithmization: How to generate citizen trust in governmental usage of algorithms

A Meijer, S Grimmelikhuijsen - The algorithmic society, 2020 - taylorfrancis.com
Government bureaucracies are adopting machine-learning algorithms to aid their decision-
making. These processes of algorithmization–organizational change driven by the …

In AI we trust? Perceptions about automated decision-making by artificial intelligence

T Araujo, N Helberger, S Kruikemeier, CH De Vreese - AI & society, 2020 - Springer
Fueled by ever-growing amounts of (digital) data and advances in artificial intelligence,
decision-making in contemporary societies is increasingly delegated to automated …

[HTML][HTML] Artificial intelligence in public services: When and why citizens accept its usage

TS Gesk, M Leyer - Government Information Quarterly, 2022 - Elsevier
Interest in implementing artificial intelligence (AI)–based software in the public sector is
growing. First implementations and research in individual public services have already been …