This paper investigates the role of medical professionals in the success and longevity of the
implementation of workplace innovation and organizational change in the Accident and …

This article considers employees' experiences of a major organisational redesign project,
which sought to deploy robotics technologies to improve the performance of National Health …

This article analyses a process improvement project based on Lean Six Sigma (LSS)
techniques in the emergency department (ED) of a large Australian hospital. We consider …

This paper describes and contrasts the implementation of Lean Thinking–a quality
methodology that emphasises waste reduction and performing at higher levels of …

How are hospital staff involved in process improvement initiatives such as Lean? What can
we learn from Lean implementation experiences about the sustainability of such initiatives …

Purpose Lean-inspired approaches and performance management systems are being
implemented in public healthcare organisations internationally. However, the literature is …

Background Lean management (LM) is a continuous improvement methodology originating
from manufacturing and is widely adopted in healthcare to improve processes. LM shows …

This article draws upon the notion of an 'HRM innovation'to explore the development of two
new work roles in different health‐care settings. Arguing that the establishment of a new …

Purpose The purpose of this paper is to investigate how operations strategy and Lean
concepts can be applied within a healthcare organisation and the degree to which both …

This paper presents an ethnographic account of the implementation of Lean service
redesign methodologies in one UK NHS hospital operating department. It is suggested that …