Improvement in the quality of healthcare is desired by everyone. Delivering this however, is
hindered by lack of clear, widely embraced perceptions of what is encompassed within …

The new government drive for quality to be at the heart of health care is discussed, following
which an insight into the membership and remit of the new European Health‐Care Working …

It would seem that any discussion about almost any issue in recent times has had to have
the wordquality'peppered liberally throughout the exchange. This apparent obsession with a …

Background This article considers the moral notion of care in the context of Quality of Care
discourses. Whilst care has clear normative implications for the delivery of health care it is …

PROLOGUE: In the first half of 1996, some thirty-three states enacted laws to provide
consumers of managed care health services with stronger protections. These laws involved …

Increasing concern with the quality of public services provided a major stimulus to reform in
many member states of the Organization for Economic Co-operation and Development …

Background: Quality improvement in healthcare organisations requires structural
reorganisation and systems reform, and also the development of an appropriate …

The quality of health care services has recently become a prominent political issue in both
Britain and America. Everyone is in favour of quality. Yet closer inspection reveals that the …

Examines some of the quality initiatives occurring in the UK National Health Service.
Contrasts quality practices in healthcare with TQM in industry and discusses the implications …

'Quality'is a word we encounter repeatedly in relation to health care and it has become a
powerful health policy driver. In the USA, the Institute of Medicine characterises high quality …