To explore how COVID-19 altered public service provision and what lessons were learned
from the first months, this study draws on sickness absence data, employee feedback data …

The decentralisation of Swedish healthcare closer to citizens has been slow. Drawing from
empirical material of the reform prior and amidst the COVID‐19 pandemic, this paper argues …

Abstract [eng] This article presents the results of a project funded by the Research Council of
Lithuania:'Public policy solutions and their improvement to overcome the COVID-19 crisis in …

What are the implications of governmental responses to crises for street-level
implementation? The COVID-19 pandemic presents a unique opportunity to compare the …

ABSTRACT How did Belgian and Dutch mayors experience their own role and that of local
government during the first few months of the COVID-19 outbreak? This question was …

Crises' implications for street-level implementation are understudied despite street-level
bureaucracy, as the operational arm of the state, by definition, serving on the frontline of …

Frontiers abstract This paper looks at the 2020 period of COVID-19 and especially the first
months through the lens of public support for care. It covers the policy responses to both …

Covid-19 has led to renewed public support for public services. Frontline workers symbolize
a renewed ideal of public service ethos (PSE), though little attention has been paid to how …

Objectives The COVID-19 pandemic shed light on rooted social inequalities and on housing
as a crucial social determinant of health. Little is known on current practices and new …

This article examines public service resilience during the COVID-19 pandemic and studies
the switch to telework due to social distancing measures. We argue that the pandemic and …