Social desirability and cynicism biases in CSR surveys: An empirical study of hotels

H Kuokkanen, W Sun - Journal of Hospitality and Tourism Insights, 2020 - emerald.com
… a novel approach to address response bias that could extend … in the analysis of CSR in
the field of hospitality and tourism, … models in hospitality and tourism CSR studies by adding …

Ethnic bias and design factors impact response rates of online travel surveys

B Pan, WW Smith, SW Litvin, Y Yuan… - Journal of Global …, 2022 - Taylor & Francis
Tourism researchers need to strive to find ways to increase … response bias is essential
to the quality of a given study. … This research provides us with practical implications on the …

Self-selection and non-response biases in customers' hotel ratings–a comparison of online and offline ratings

E Smironva, K Kiatkawsin, SK Lee, J Kim… - … Issues in Tourism, 2020 - Taylor & Francis
… in online travel agencies. It is … research is narrowed down on two possible types of biases
that may be found in web-generated reviews, namely self-selection bias and non-response bias

Customer motivation and response bias in online reviews

S Han, CK Anderson - Cornell Hospitality Quarterly, 2020 - journals.sagepub.com
… The fundamental aspect of retailer-prompted reviews that allow us to answer our research
questions is it enables customers with lower self-motivation to post a review. The most …

[HTML][HTML] Should the risk of social desirability bias in survey studies be assessed at the level of each pro-environmental behaviour?

OY Zhu, D Greene, S Dolnicar - Tourism Management, 2024 - Elsevier
… The analysis of the associations between person-specific and behaviour-specific social …
to alert researchers to the risk of socially desirable responding in self-report survey studies. …

Reversed polarity items in tourism scales: best practice or dimensional pitfall?

BB Boley, E Jordan, KM Woosnam - Current Issues in Tourism, 2021 - Taylor & Francis
… The tourism literature, however, has yet to critique this … With a limited critique of its practice
within the tourism literature, the … within tourism research based on the cross-cultural nature of …

An overview of tourism and hospitality scales: Discussion and recommendations

E Koc, A Yazici Ayyildiz - Journal of Hospitality and Tourism Insights, 2022 - emerald.com
… gaps in the scale development studies with a view to make … abilities of the respondents and
to reduce the response bias. … scales in tourism and hospitality, the analysis and evaluation of …

Understanding and managing the threat of common method bias: Detection, prevention and control

F Kock, A Berbekova, AG Assaf - Tourism Management, 2021 - Elsevier
tourism and hospitality journals and concluded that only 0.0029 percent of the studies reported
the issue of response bias… our review of existing research and the analysis, we develop a …

Social influence bias in ratings: A field experiment in the hospitality sector

S Cicognani, P Figini, M Magnani - Tourism Economics, 2022 - journals.sagepub.com
response bias criticism. First, our sample’s socio-demographic characteristics represent the
hotel’s tourist … a recent stream of research addressing the reliability of reviews and assessing …

Reversed polarity items in tourism scales

B Boley, EJ Jordan, KM Woosnam - 2021 - scholarworks.umass.edu
… With the limited discussion of these pitfalls within the tourism literature, we provide two separate
case studies on how … A critique of “Response Bias” in the tourism, travel and hospitality