… Therefore; this study came to examine the impact of e-customer relationship management
on the electronic … electronic loyalty, or with brand image. The study showed that there is an …

… the customer relationship management in the current study cover the organizational strategies,
and process to enhance the business performance through meeting the customer needs. …

… CRM comes to light as a management approach that … profitable retention of customers through
a good management … emergence of electronic Customer Relationship Management (CRM…

… such as the website, programs directed to earning customer loyalty, providing electronic …
was to examine the impact of electronic customer relationship management on service quality. …

… The results of research and data processing that have been obtained by researchers
from respondents on the effect of digital marketing and customer relationship marketing on …

… and customer relationship management (CRM) would employ digital marketing strategies, …
is important for companies to study customer acquisition and retention by building a strong …

… the relationship between electronic customer relationship management (E-CRM) and
customer satisfaction through the mediating role of customer experience in the banking industry. …

… market, customer relationship management supported by a … management such as Customer
Relationship Management (… Customer retention: it includes any business strategy aimed …

… the effects of customer relationship management on customer satisfaction in … loyalty. Also,
future research can further investigate the effect of CRM on such outcomes as brand loyalty…

… and increasing the retention of lucrative customers by maintaining relationships with those
… the direct relationship between customer relationship management performance and service …