This research aims to shed new light on peculiar on-board working conditions by adopting
the widely recognized and well-established job demands–job resources theory and …

Purpose–The purpose of this paper is to achieve three objectives: to investigate perceived
quality of work life (QWL) need attributes among frontline employees in the lodging industry …

Purpose Using the job demands-resources (JD-R) model as a theoretical framework, the
purpose of this study is to identify antecedents of work engagement in the hotel sector …

The main purpose of this study is to revisit the job demands-resources (JD-R) theory by
analyzing the detrimental effects of job demands and daily job stress on daily burnout and …

This study aims to combine empowerment, internal marketing, leadership and job stress to
propose an integrated model of hospitality industry employees' job satisfaction …

Occupational stress and turnover intention are a growing and costly concern for the
hospitality industry. Drawing on Job Demands-Resources (JD-R) theory, the study …

This paper aims to investigate the mediating role of work engagement for the effects of deep
acting, perceived organizational support, and self-efficacy on service quality under the …

This study develops and tests a research model that investigates work engagement as a
mediator of the effects of coworker and supervisor support on career satisfaction, service …

The job demands-resources (JD-R) model is an influential framework to understand how job
characteristics foster employee well-being. Differing from the cross-sectional focus of most …

This study investigated the relationships among job stressors, coping resources, and job
stress. Data were collected from food service employees (n= 255) in the hotel and catering …