Defines total quality management (TQM) and ascertains its current state within the National
Health Service. Reports on a recent study of TQM in the NHS that focused on management …

In the New Year of 2001 the Government announced yet another initiative to tackle
perceived quality failings in the National Health Service. The establishment of The National …

This chapter begins by outlining three phases in the development of health care quality
assurance:'trusting professionals','codification and control'and 'engagement and culture' …

Quality assurance: The professional's role Page 1 37 Quality Assurance: the
professional's role Roger Ellis How can professionals, especially those in the caring professions …

In 2004, the Health Foundation invited national professional bodies and specialist societies
in the UK to bid for funds for projects under the Engaging with Quality Initiative (EWQI). The …

• Delivering quality standards. At the local level, new systems of 'clinical governance'(Scally
and Donaldson, 1998) will provide a framework through which NHS organizations are …

This paper outlines the way in which professional self regulation of quality of healthcare was
integral to the creation of the National Health Service (NHS) in 1948, and to the way the …

This paper reports on the findings from a quantitative research study of quality management
in the Irish health‐care sector. The study findings suggest that quality management is what …

This paper depicts the progress of a hospital management quality pilot project through the
lens of institutional theory. Nine hospital departments were chosen to change their …

Objective. To develop a framework to support the institutionalization of quality assurance
(QA). Design. The framework for institutionalizing QA consists of a model of eight essential …