Telemedicine has developed as a tool for increasing access to health-related services.
However, clinicians are required to achieve effective communication and provide quality …

This article provides an analysis of the skills that health professionals and patients employ in
reaching diagnosis and decision-making in telemedicine consultations. As governmental …

The COVID-19 pandemic has brought telemedicine into mainstream medical practice
(although questions remain over its role in a post-pandemic world). Research suggests that …

The lack of systematically collected and analysed data about the effect of telemedicine on
patient-provider communication is a frequently cited barrier for why video communication …

Background Owing to the COVID-19 pandemic, the use of telehealth has expanded rapidly.
However, little is known about the impact of delivering care through telehealth on …

We provide a state-of-the-art review of research on conversation analysis and telehealth. We
conducted a systematic review of the literature, focusing on studies that investigate how …

Background Digitization in everyday medical practice has gained importance along with the
drive to expand teleconsultations arising from the COVID-19 pandemic. Previous qualitative …

Videoconferencing technologies can vastly expand the reach of healthcare practitioners by
providing patients (particularly those in rural/remote areas) with unprecedented access to …

Objective Patient-centredness is central to providing safe care and is achieved, in part,
through involving patients in developing the agenda of the consultation. Medical …

The influence of telemedicine on the nature and content of doctor–patient communication
stems from both its technical and its interpersonal aspects. While the technical aspects are …