Abusive customer behaviour and frontline employee turnover intentions in the banking industry: The mediating role of employee satisfaction

BAB Bamfo, CSK Dogbe, H Mingle - Cogent Business & …, 2018 - Taylor & Francis
Purpose—The study aims to examine the mediating role of frontline employee job
satisfaction in the relationship between abusive customer behaviour and employee turnover …

[PDF][PDF] Abusive customer behaviour and frontline employee turnover intentions in the banking industry: The mediating role of employee satisfaction

BAB Bamfo, CSK Dogbe, H Mingle - 2018 - scholar.archive.org
Purpose—The study aims to examine the mediating role of frontline employee job
satisfaction in the relationship between abusive customer behaviour and employee turnover …

Abusive customer behaviour and frontline employee turnover intentions in the banking industry: The mediating role of employee satisfaction

BAB Bamfo, CSK Dogbe… - Cogent Business & …, 2018 - search.proquest.com
Purpose—The study aims to examine the mediating role of frontline employee job
satisfaction in the relationship between abusive customer behaviour and employee turnover …

[PDF][PDF] Abusive customer behaviour and frontline employee turnover intentions in the banking industry: The mediating role of employee satisfaction

BAB Bamfo, CSK Dogbe, H Mingle - 2018 - academia.edu
Purpose—The study aims to examine the mediating role of frontline employee job
satisfaction in the relationship between abusive customer behaviour and employee turnover …

Abusive customer behaviour and frontline employee turnover intentions in the banking industry: The mediating role of employee satisfaction

BAB Bamfo, CSK Dogbe, H Mingle - Cogent Business & Management, 2018 - econstor.eu
Purpose—The study aims to examine the mediating role of frontline employee job
satisfaction in the relationship between abusive customer behaviour and employee turnover …

[PDF][PDF] Abusive customer behaviour and frontline employee turnover intentions in the banking industry: The mediating role of employee satisfaction

BAB Bamfo, CSK Dogbe, H Mingle - 2018 - researchgate.net
Purpose—The study aims to examine the mediating role of frontline employee job
satisfaction in the relationship between abusive customer behaviour and employee turnover …

Abusive customer behaviour and frontline employee turnover intentions in the banking industry: The mediating role of employee satisfaction

BAB Bamfo, CSK Dogbe… - Cogent Business & …, 2018 - econpapers.repec.org
Purpose—The study aims to examine the mediating role of frontline employee job
satisfaction in the relationship between abusive customer behaviour and employee turnover …

Abusive customer behaviour and frontline employee turnover intentions in the banking industry: The mediating role of employee satisfaction

BAB Bamfo, CSK Dogbe, H Mingle - Cogent Business & …, 2018 - ideas.repec.org
Purpose—The study aims to examine the mediating role of frontline employee job
satisfaction in the relationship between abusive customer behaviour and employee turnover …

Abusive customer behaviour and frontline employee turnover intentions in the banking industry: The mediating role of employee satisfaction

BAB Bamfo, CSK Dogbe, H Mingle - 2018 - ir.aamusted.edu.gh
The study aims to examine the mediating role of frontline employee job satisfaction in the
relationship between abusive customer behaviour and employee turnover intentions in the …

[引用][C] Abusive customer behaviour and frontline employee turnover intentions in the banking industry: The mediating role of employee satisfaction

CSK Dogbe, BB Bamfo, H Mingle - 2018 - ir.aamusted.edu.gh
The study aims to examine the mediating role of frontline employee job satisfaction in the
relationship between abusive customer behaviour and employee turnover intentions in the …