Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate.

M Salanova, S Agut, JM Peiró - Journal of applied Psychology, 2005 - psycnet.apa.org
This study examined the mediating role of service climate in the prediction of employee
performance and customer loyalty. Contact employees (N= 342) from 114 service units (58 …
被引用次数：4164 相关文章
[PDF] archive.org

[PDF][PDF] Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate

M Salanova, S Agut, JM Peiró - Journal of Applied Psychology, 2005 - scholar.archive.org
This study examined the mediating role of service climate in the prediction of employee
performance and customer loyalty. Contact employees (N 342) from 114 service units (58 …

Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate

M Salanova, S Agut, JM Peiró - The Journal of applied …, 2005 - pubmed.ncbi.nlm.nih.gov
This study examined the mediating role of service climate in the prediction of employee
performance and customer loyalty. Contact employees (N= 342) from 114 service units (58 …

Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate.

M Salanova, S Agut, JM Peiró - The Journal of Applied Psychology, 2005 - europepmc.org
This study examined the mediating role of service climate in the prediction of employee
performance and customer loyalty. Contact employees (N= 342) from 114 service units (58 …

[引用][C] Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate.

M Salanova, S Agut, JM Peiró - Journal of Applied Psychology, 2005 - cir.nii.ac.jp
Linking Organizational Resources and Work Engagement to Employee Performance and
Customer Loyalty: The Mediation of Service Climate. | CiNii Research CiNii 国立情報学研究所 …
[PDF] researchgate.net

[PDF][PDF] Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate

M Salanova, S Agut, JM Peiró - Journal of Applied Psychology, 2005 - researchgate.net
This study examined the mediating role of service climate in the prediction of employee
performance and customer loyalty. Contact employees (N 342) from 114 service units (58 …

[引用][C] Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate

M Salanova, S Agut, JM Peiró - 2008 - dspace.uevora.pt
Repositorio Institucional da Universidade de Evora: Linking organizational resources and work
engagement to employee performance and customer loyalty: the mediation of service climate …

[引用][C] Linking organizational resources and work engagement to employee performance and customer loyalty: The mediation of service climate

M SALANOVA, S AGUT… - Journal of applied …, 2005 - pascal-francis.inist.fr
Linking organizational resources and work engagement to employee performance and
customer loyalty : The mediation of service climate CNRS Inist Pascal-Francis CNRS Pascal …
[PDF] academia.edu

[PDF][PDF] Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of...

M Salanova, S Agut, JM Peiro - Journal of Applied Psychology, 2005 - academia.edu
This study examined the mediating role of service climate in the prediction of employee
performance and customer loyalty. Contact employees (N 342) from 114 service units (58 …
[PDF] psu.edu

[PDF][PDF] Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate

M Salanova, S Agut, JM Peiro - Journal of Applied Psychology, 2005 - Citeseer
This study examined the mediating role of service climate in the prediction of employee
performance and customer loyalty. Contact employees (N 342) from 114 service units (58 …