Consumer trust in service companies: a multiple mediating analysis

R Kantsperger, WH Kunz - Managing Service Quality: An International …, 2010 - emerald.com
Purpose–The concept of “trust” has gained considerable importance in the field of marketing
during the last decades and is seen as a key mediator of customer relationship marketing …

[引用][C] CONSUMER TRUST IN SERVICE COMPANIES: A MULTIPLE MEDIATING ANALYSIS

R KANTSPERGER, WH KUNZ - 2010 - sid.ir

[PDF][PDF] Consumer trust in service companies: a multiple mediating analysis

R Kantsperger, WH Kunz - Managing Service Quality, 2010 - academia.edu
Purpose–The concept of “trust” has gained considerable importance in the field of marketing
during the last decades and is seen as a key mediator of customer relationship marketing …

Consumer Trust in Service Companies: A Multiple Mediating Analysis

WH Kunz, R Kantsperger - Managing Service Quality, 2010 - papers.ssrn.com
The concept of “trust” has gained considerable importance in the field of marketing during
the last decades and is seen as a key mediator of customer relationship marketing. But upon …

[PDF][PDF] Consumer Trust in Service Companies: a Multiple Mediating Analysis

R Kantsperger, WH Kunz - researchgate.net
Purpose The concept of “trust” has gained considerable importance in the field of marketing
during the last decades and is seen as a key mediator of customer relationship marketing …

Consumer trust in service companies: a multiple mediating analysis

R Kantsperger, WH Kunz - Managing Service Quality, 2010 - ingentaconnect.com
Purpose‐The concept of" trust" has gained considerable importance in the field of marketing
during the last decades and is seen as a key mediator of customer relationship marketing …

[引用][C] CONSUMER TRUST IN SERVICE COMPANIES: A MULTIPLE MEDIATING ANALYSIS

R KANTSPERGER, WH KUNZ - 2010 - sid.ir

[PDF][PDF] Consumer trust in service companies: a multiple mediating analysis

R Kantsperger, WH Kunz - Managing Service Quality, 2010 - academia.edu
Purpose–The concept of “trust” has gained considerable importance in the field of marketing
during the last decades and is seen as a key mediator of customer relationship marketing …

[引用][C] Consumer trust in service companies: a multiple mediating analysis

R Kantsperger, WH Kunz - Journal of …, 2010 - Emerald Group Publishing, Limited