Enhancing Service Quality in a Hospital Setting.
V Bellou, J Thanopoulos - Review of Business, 2006 - search.ebscohost.com
Often health care delivery employees suffer from lack of organizational-based self-esteem
and organizational identification. This results in poor service quality and endangers …
and organizational identification. This results in poor service quality and endangers …
Enhancing Service Quality in a Hospital Setting
V Bellou, J Thanopoulos - Review of Business, 2006 - search.proquest.com
Often health care delivery employees suffer from lack of organizational-based self-esteem
and organizational identification. This results in poor service quality and endangers …
and organizational identification. This results in poor service quality and endangers …