Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.

K Jiang, CH Chuang, YC Chiao - Journal of Applied Psychology, 2015 - psycnet.apa.org
This study theorized and examined the influence of the interaction between Service-
Oriented high-performance work systems (HPWSs) and service leadership on collective …
被引用次数：233 相关文章
[PDF] academia.edu

[PDF][PDF] Developing Collective Customer Knowledge and Service Climate: The Interaction Between Service-Oriented High-Performance Work Systems and Service …

K Jiang, CH Chuang, YC Chiao - academia.edu
This study theorized and examined the influence of the interaction between Service-
Oriented highperformance work systems (HPWSs) and service leadership on collective …
[PDF] researchgate.net

[PDF][PDF] Developing Collective Customer Knowledge and Service Climate: The Interaction Between Service-Oriented High-Performance Work Systems and Service …

K Jiang, CH Chuang, YC Chiao - researchgate.net
This study theorized and examined the influence of the interaction between Service-
Oriented highperformance work systems (HPWSs) and service leadership on collective …

Developing Collective Customer Knowledge and Service Climate: The Interaction Between Service-Oriented High-Performance Work Systems and Service …

K Jiang, CH Chuang, YC Chiao - search.proquest.com
This study theorized and examined the influence of the interaction between Service-
Oriented high-performance work systems (HPWSs) and service leadership on collective …

Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.

K Jiang, CH Chuang, YC Chiao - The Journal of Applied Psychology, 2014 - europepmc.org
This study theorized and examined the influence of the interaction between Service-
Oriented high-performance work systems (HPWSs) and service leadership on collective …

Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership

K Jiang, CH Chuang, YC Chiao - The Journal of applied …, 2015 - pubmed.ncbi.nlm.nih.gov
This study theorized and examined the influence of the interaction between Service-
Oriented high-performance work systems (HPWSs) and service leadership on collective …

Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.

K Jiang, CH Chuang, YC Chiao - Journal of Applied …, 2015 - search.pdh.ebscohost.com
This study theorized and examined the influence of the interaction between Service-
Oriented high-performance work systems (HPWSs) and service leadership on collective …

Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.

K Jiang, CH Chuang, YC Chiao - Journal of Applied Psychology, 2015 - psycnet.apa.org
This study theorized and examined the influence of the interaction between Service-
Oriented high-performance work systems (HPWSs) and service leadership on collective …

Developing collective customer knowledge and service climate:: The interaction between service-oriented high-performance work systems and service leadership

K Jiang, CH Chuang, YC Chiao - Journal of Applied Psychology, 2015 - dialnet.unirioja.es
This study theorized and examined the influence of the interaction between Service-
Oriented high-performance work systems (HPWSs) and service leadership on collective …