User Experience Satisfaction Analysis of Customers on the BRI Mobile Application (BRImo)

NS Elysa, L Arini, DF Murad, R Leandros - Procedia Computer Science, 2023 - Elsevier
Abstract Bank Rakyat Indonesia, a government-owned bank, has launched BRImo (BRI
mobile) as a digital mobile transaction service. A study was conducted to analyze customer …

User Experience Satisfaction Analysis of Customers on the BRI Mobile Application (BRImo)

NS Elysa, L Arini, DF Murad, R Leandros - 2023 - dl.acm.org
Abstract Bank Rakyat Indonesia, a government-owned bank, has launched BRImo (BRI
mobile) as a digital mobile transaction service. A study was conducted to analyze customer …