The unified service theory: A paradigm for service science

SE Sampson - Handbook of service science, 2010 - Springer
This chapter discusses a Unified Service Theory (UST) that has been set forth as a
foundational paradigm for Service Operations, Service Management, and now Service …
被引用次数：159 相关文章

[引用][C] A Unified Service Theory

SE Sampson - Introduction to Service Engineering, 2009 - Wiley Online Library
A Unified Service Theory Page 1 CHAPTER 2 A UNIFIED SERVICE THEORY Scott E.
Sampson Brigham Young University, Provo, Utah USA Why We Need a Unified Service Theory …

The Unified Service Theory

SE Sampson - Handbook of Service Science, 2010 - books.google.com
This chapter discusses a Unified Service Theory (UST) that has been set forth as a
foundational paradigm for Service Operations, Service Management, and now Service …

The Unified Service Theory

SE Sampson - Handbook of Service Science - infona.pl
This chapter discusses a Unified Service Theory (UST) that has been set forth as a
foundational paradigm for Service Operations, Service Management, and now Service …

The Unified Service Theory

SE Sampson - Handbook of Service Science, 2010 - Springer
This chapter discusses a Unified Service Theory (UST) that has been set forth as a
foundational paradigm for Service Operations, Service Management, and now Service …

The Unified Service Theory

SE Sampson - Handbook of Service Science - infona.pl
This chapter discusses a Unified Service Theory (UST) that has been set forth as a
foundational paradigm for Service Operations, Service Management, and now Service …

A UNIFIED SERVICE THEORY

SE Sampson - Introduction to Service Engineering, 2010 - books.google.com
There has been a lot of debate over the years about services, including how they should be
appropriately designed and managed. Some argue that services are distinct and therefore …

[引用][C] The Unified Service Theory

SE Sampson - Handbook of Service Science, 2010 - Springer