The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels

Q Ling, M Lin, X Wu - Tourism Management, 2016 - Elsevier
This study tests a trickle-down effect regarding how servant leadership flows from top-to
middle-level leaders, resulting in frontline employees' service-oriented behaviors and …

The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels

Q Ling, M Lin, X Wu - Tourism Management, 2016 - infona.pl
This study tests a trickle-down effect regarding how servant leadership flows from top-to
middle-level leaders, resulting in frontline employees' service-oriented behaviors and …

The trickle-down effect of servant leadership on frontline employee service behaviors and performance: a multilevel study of Chinese hotels.

LQ Ling Qian, LMZ Lin MeiZhen, WXY Wu XiaoYi - 2015 - cabidigitallibrary.org
This study tests a trickle-down effect regarding how servant leadership flows from top-to
middle-level leaders, resulting in frontline employees' service-oriented behaviors and …

The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels

Q Ling, M Lin, X Wu - Tourism Management, 2016 - econpapers.repec.org
This study tests a trickle-down effect regarding how servant leadership flows from top-to
middle-level leaders, resulting in frontline employees' service-oriented behaviors and …

The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels

Q Ling, M Lin, X Wu - Tourism Management, 2016 - ideas.repec.org
This study tests a trickle-down effect regarding how servant leadership flows from top-to
middle-level leaders, resulting in frontline employees' service-oriented behaviors and …

The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels.

Q Ling, M Lin, X Wu - Tourism Management, 2016 - psycnet.apa.org
This study tests a trickle-down effect regarding how servant leadership flows from top-to
middle-level leaders, resulting in frontline employees' service-oriented behaviors and …