[PDF][PDF] Examining to what extent do employees express emotional labor: An application on front-office department in five-star hotels in Cairo
Managing emotions of the hotel employees has been identified as a significant aspect of
retaining loyal guests. This study aims to examine to what extent hotel front-office employees …
retaining loyal guests. This study aims to examine to what extent hotel front-office employees …
Examining to what Extent Do Employees Express Emotional Labor: An Application on Front-office Department in Five-star Hotels in Cairo
T Abbas, N Mansour… - مجلة کلية السياحة والفنادق …, 2018 - mfth.journals.ekb.eg
Managing emotions of the hotel employees has been identified as a significant aspect of
retaining loyal guests. This study aims to examine to what extent hotel front-office employees …
retaining loyal guests. This study aims to examine to what extent hotel front-office employees …
[PDF][PDF] Examining to what Extent Do Employees Express Emotional Labor: An Application on Front-office Department in Five-star Hotels in Cairo
T Abbas, N Mansour… - Journal of the Faculty of …, 2018 - scholar.archive.org
Managing emotions of the hotel employees has been identified as a significant aspect of
retaining loyal guests. This study aims to examine to what extent hotel front-office employees …
retaining loyal guests. This study aims to examine to what extent hotel front-office employees …